Can't get Photoshop to use latest ACR - 13.2

New Here ,
Mar 31, 2021 Mar 31, 2021

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I downloaded and installed ACR version 13.2 (b/c I want to use the new Super Resolution feature). When I open a RAW file in ACR, it says I'm in ACR version 13.1. I don't know how to get that version to work.  

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Download and install, How to

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Most Valuable Participant ,
Mar 31, 2021 Mar 31, 2021

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Are use using a PC or a Mac. If  you are using  a PC the only "Camera Raw.8bi" plug-in file on your machine should be in folder "C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats" It should have  replaced the 13.1 version file.  Here is the windows is Windows file properties.  Make sure it is the only   "Camera Raw.8bi" files on your system.  There should not be any other Camera Raw Plug-in files in any other Photoshop Plug-in folder. All Creative Cloud version of Phtoshop will uset the common Camera RAE plif-in version 13.2

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JJMack

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New Here ,
Apr 03, 2021 Apr 03, 2021

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Hi and thanks so much for replying. I found the Camera Raw.8bi file and it's the older version - from Nov 2020. I don't know how to get the new one. When I access the Creative Cloud App and try to download ACR V13.2 , it says that I have the latest version and doesn't give me a way to download it again. If it installed, it clearly didn't overwrite .8bi file. What do you suggest doing now? Again, I appreciate your help!

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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"I downloaded and installed ACR version 13.2"

 

Did you update camera raw using the CC desktop app?

Dave

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New Here ,
Apr 03, 2021 Apr 03, 2021

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Yes, I updated to ACR 13.2 using the CC desktop app but PS doesn't appear to be using the new version. (When I open ACR, it says V13.1.) Any suggestions on how to get it to use the new file? I can't install ACR 13.2 b/c it says that I'm up to date (it doesn't give me the option of installing it again).

 

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Adobe Community Professional ,
Apr 03, 2021 Apr 03, 2021

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Explorer ,
Apr 06, 2021 Apr 06, 2021

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Hi there. Did you ever resolve this? I have the EXACT same problem (although I'm on a Mac).

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Explorer ,
Apr 07, 2021 Apr 07, 2021

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You don't have the option of updating ACR 13.2 any other way, as far as I can tell.

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New Here ,
Apr 06, 2021 Apr 06, 2021

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Reinstall PS and it will work.

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Explorer ,
Apr 07, 2021 Apr 07, 2021

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Not for me.

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