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Can't open images in updated Photoshop :(

New Here ,
Nov 17, 2020

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Hello,

since PS updated I can't open any images, whether from Lightroom or whether I'm trying to open them from inside PS.  I get the error message attached below.  I cannot then close Photoshop without manually closing it using task manager (see second attached screenshot).

 

I have gone into preferences and allowed Photoshop to use more memory (see third attached screenshot) and this did let me open one new document, but now I am getting the same error messages again!

 

Please help!

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Can't open images in updated Photoshop :(

New Here ,
Nov 17, 2020

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Hello,

since PS updated I can't open any images, whether from Lightroom or whether I'm trying to open them from inside PS.  I get the error message attached below.  I cannot then close Photoshop without manually closing it using task manager (see second attached screenshot).

 

I have gone into preferences and allowed Photoshop to use more memory (see third attached screenshot) and this did let me open one new document, but now I am getting the same error messages again!

 

Please help!

TOPICS
Bug, Performance, Problem or error

Views

31

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 17, 2020 0
New Here ,
Nov 18, 2020

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Please?  Anyone?  how do I contact Adobe?

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Nov 18, 2020 0