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Can't open Photoshop after updating it

New Here ,
Sep 10, 2020

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Hi everyone, may I ask why can't I open the software after updating it? Thanks.

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Crash or freeze, Download and install, Mac, Problem or error

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Can't open Photoshop after updating it

New Here ,
Sep 10, 2020

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Hi everyone, may I ask why can't I open the software after updating it? Thanks.

Topics

Crash or freeze, Download and install, Mac, Problem or error

Views

38

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Sep 10, 2020 0
Adobe Employee ,
Sep 10, 2020

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Hi there, 

 

Sorry that Photoshop does not open after a recent app update. 

 

Would you mind sharing the version of Photoshop you're using and what is the operating system?

 

What exactly is the error message that you're getting? Are you trying to launch Photoshop from the Creative Cloud Desktop app or directly via the Photoshop icon?

 

A snapshot showing the error message would be helpful as well.

 

Thanks,

Akash

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Sep 10, 2020 0
New Here ,
Sep 10, 2020

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Hi,
I am using adobe photoshop cc 2020. And my operating system is macOS
Catalina.

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Sep 10, 2020 0
JJMack LATEST
Most Valuable Participant ,
Sep 10, 2020

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Try reseting your Photoshop prefrences.

JJMack

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Sep 10, 2020 0