Can't rotate canvas due to OpenGL error (OS X High Sierra)

Explorer ,
Dec 30, 2020

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I opened my desktop copy of Photoshop for the first time in a while to do some coloring on a piece of art (I've been using Fresco on my iPad a lot lately) and PS won't allow me to rotate my canvas anymore due to an OpenGL error of some sort.  I did some searching on the forums and found a few other threads, but the button I need in the Preferences >> Performance >> Advanced Settings is greyed out and I can't select it.  

 

Screen Shot 2020-12-30 at 3.47.37 PM.png

 

I'm using:

Photoshop 2020, v. 21.2.0

iMac (mid 2011), OS X 10.13.6 High Sierra  (I can't update to any newer OS due to the age of my computer)

 

Not sure what to do.  I don't know anything about graphics cards or the more advanced settings that some of the forums talk about.  If anyone has any suggestions for what to try, I'd appreciate it.  (Is it possible to maybe install an older version of Photoshop that won't require any new graphics cards perhaps. . .?)

 

Thank you very much!

 

P.S. In the other threads about this problem people asked for some system info, so here's the info from mine:

 

Adobe Photoshop Version: 21.2.0 20200604.r.225 2020/06/04: 02a81f3015  x64
Number of Launches: 80
Operating System: Mac OS 10.13.6
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2800 MHz
Built-in memory: 8192 MB
Free memory: 2240 MB
Memory available to Photoshop: 5424 MB
Memory used by Photoshop: 70 %
ACP.local Status:
 - SDK Version: 1.30.8.3
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.48.36
 - Min Core Sync Required: 4.3.4.2
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 60 seconds
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=1080, left=144, bottom=1980, right=1744
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
License Type: Subscription
Serial number: 96040519667757908937
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop 2020/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 930.7G, 235.4G free
Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   4.1.01.377270   1.620877
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeACE.framework   AdobeACE   2.20.02.46274   79.620289
   AdobeAGM.framework   AdobeAGM   4.30.87.46274   79.620289
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.46220   79.620005
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.46220   79.620005
   AdobeBIB.framework   AdobeBIB   1.2.03.46274   79.620289
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.46274   79.620289
   AdobeCoolType.framework   AdobeCoolType   5.17.00.46274   79.620289
   AdobeCrashReporter.framework   AdobeCrashReporter   8.0.7   
   AdobeJP2K.framework   AdobeJP2K   1.2.2.46210   79.274989
   AdobeLinguistic.framework      24237   
   AdobeMPS.framework   AdobeMPS   5.8.1.46274   79.620254
   AdobeOwl.framework   AdobeOwl   5.5.0   
   AdobePDFL.framework   AdobePDFL   15.0.0.46284   79.382206
   AdobePDFSettings.framework   AdobePDFSettings   1.7   
   AdobePIP.framework   AdobePIP   8.1.0.68.49183   
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.46274   79.620289
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.620289
   AdobeXMP.framework   AdobeXMPCore   79.164460   79.164460
   AdobeXMPFiles.framework   AdobeXMPFiles   79.164460   79.164460
   AdobeXMPScript.framework   AdobeXMPScript   79.164460   79.164460
   ahclient.framework   ahclient   4.1.1.0   
   AIDE.framework   AIDE   1.5.0.46333   79.620495
   boost_date_time.framework   boost_date_time   12.1.0.0   
   boost_filesystem.framework   boost_filesystem   12.1.0.0   
   boost_system.framework   boost_system   12.1.0.0   
   boost_threads.framework   boost_threads   12.1.0.0   
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0   
   dvaappsupport.framework   dvaappsupport   12.1.0.0   
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0   
   dvacore.framework   dvacore   12.1.0.0   
   dvamarshal.framework   dvamarshal   12.1.0.0   
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   dvametadata.framework   dvametadata   12.1.0.0   
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   dvametadataUI.framework   dvametadataUI   12.1.0.0   
   dvaplayer.framework   dvaplayer   12.1.0.0   
   dvascripting.framework   dvascripting   12.1.0.0   
   dvatransport.framework   dvatransport   12.1.0.0   
   dvaui.framework   dvaui   12.1.0.0   
   dvaunittesting.framework   dvaunittesting   12.1.0.0   
   dynamic-torqnative.framework   Torq Native   uxp-3.8.0.41   
   dynamiclink.framework   dynamiclink   12.1.0.0   
   ICUConverter.framework   ICUConverter      gtlib_12.0.23744
   ICUData.framework   ICUData      gtlib_12.0.23744
   ICUUnicode.framework   ICUUnicode      gtlib_12.0.23744
   LogSession.framework   LogSession   8.1.0.68.49183   
   mediacoreif.framework   mediacoreif   12.1.0.0   
   PlugPlugExternalObject.framework      9.4.0.146   
   PlugPlugOwl.framework   PlugPlugOwl   9.4.0.146   
   WRServices.framework   WRServices   15.3.0   15.3.0.0
   Unified Extensibility Platform  uxp-3.8.0.41


Required plug-ins:

   Accented Edges 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 21.2.0, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 12.3 (493), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 12.3 (493), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 21.2  © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 21.2  © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 21.2  © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 21.2  © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 21.2  © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 21.2  © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 21.2  © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 21.2.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 21.2.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 21.2.0, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 21.2  © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 21.2  © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 21.2  © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 21.2  © 1989-2020 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 21.2  © 1989-2020 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 21.2  © 2003-2020 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 21.2  © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 21.2.0, © 1999-2020 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 21.2, © 2002-2020 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 21.2.0, © 2014-2020 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 21.2, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Sumi-e 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 21.2  © 1989-2020 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start  3.5.0.95 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.5.0/"
CDO: 1.68.5
        CmdN: 1.4.11
        CDP: 1.95.4
   com.adobe.photoshop.exportAs  0.1.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/"

   com.adobe.photoshop.personalization  1.0.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.personalization/"


Extensions:

   New Document  3.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.2.0/fnft.html?v=3.2.0.18”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/purchaseTypekit.html”
   Home  2.12.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.12.0/index.html?v=2.12.0.25”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/extensions/stock-panel-licensing/index.html”
   com.adobe.capture.extension  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/extensions/capture/capture.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

 

So I found another thread that recommended reverting to an older version of Photoshop.  I ended up chatting with an Adobe rep online about how to do so and he sent me a direct link to the 21.0 installer file which did end up fixing my canvas rotating problem, so YAY!  Feel free to mark this thread as solved.

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Can't rotate canvas due to OpenGL error (OS X High Sierra)

Explorer ,
Dec 30, 2020

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I opened my desktop copy of Photoshop for the first time in a while to do some coloring on a piece of art (I've been using Fresco on my iPad a lot lately) and PS won't allow me to rotate my canvas anymore due to an OpenGL error of some sort.  I did some searching on the forums and found a few other threads, but the button I need in the Preferences >> Performance >> Advanced Settings is greyed out and I can't select it.  

 

Screen Shot 2020-12-30 at 3.47.37 PM.png

 

I'm using:

Photoshop 2020, v. 21.2.0

iMac (mid 2011), OS X 10.13.6 High Sierra  (I can't update to any newer OS due to the age of my computer)

 

Not sure what to do.  I don't know anything about graphics cards or the more advanced settings that some of the forums talk about.  If anyone has any suggestions for what to try, I'd appreciate it.  (Is it possible to maybe install an older version of Photoshop that won't require any new graphics cards perhaps. . .?)

 

Thank you very much!

 

P.S. In the other threads about this problem people asked for some system info, so here's the info from mine:

 

Adobe Photoshop Version: 21.2.0 20200604.r.225 2020/06/04: 02a81f3015  x64
Number of Launches: 80
Operating System: Mac OS 10.13.6
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2800 MHz
Built-in memory: 8192 MB
Free memory: 2240 MB
Memory available to Photoshop: 5424 MB
Memory used by Photoshop: 70 %
ACP.local Status:
 - SDK Version: 1.30.8.3
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.48.36
 - Min Core Sync Required: 4.3.4.2
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 60 seconds
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=1080, left=144, bottom=1980, right=1744
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
License Type: Subscription
Serial number: 96040519667757908937
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop 2020/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 930.7G, 235.4G free
Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   4.1.01.377270   1.620877
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeACE.framework   AdobeACE   2.20.02.46274   79.620289
   AdobeAGM.framework   AdobeAGM   4.30.87.46274   79.620289
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.46220   79.620005
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.46220   79.620005
   AdobeBIB.framework   AdobeBIB   1.2.03.46274   79.620289
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.46274   79.620289
   AdobeCoolType.framework   AdobeCoolType   5.17.00.46274   79.620289
   AdobeCrashReporter.framework   AdobeCrashReporter   8.0.7   
   AdobeJP2K.framework   AdobeJP2K   1.2.2.46210   79.274989
   AdobeLinguistic.framework      24237   
   AdobeMPS.framework   AdobeMPS   5.8.1.46274   79.620254
   AdobeOwl.framework   AdobeOwl   5.5.0   
   AdobePDFL.framework   AdobePDFL   15.0.0.46284   79.382206
   AdobePDFSettings.framework   AdobePDFSettings   1.7   
   AdobePIP.framework   AdobePIP   8.1.0.68.49183   
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.46274   79.620289
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.620289
   AdobeXMP.framework   AdobeXMPCore   79.164460   79.164460
   AdobeXMPFiles.framework   AdobeXMPFiles   79.164460   79.164460
   AdobeXMPScript.framework   AdobeXMPScript   79.164460   79.164460
   ahclient.framework   ahclient   4.1.1.0   
   AIDE.framework   AIDE   1.5.0.46333   79.620495
   boost_date_time.framework   boost_date_time   12.1.0.0   
   boost_filesystem.framework   boost_filesystem   12.1.0.0   
   boost_system.framework   boost_system   12.1.0.0   
   boost_threads.framework   boost_threads   12.1.0.0   
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0   
   dvaappsupport.framework   dvaappsupport   12.1.0.0   
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0   
   dvacore.framework   dvacore   12.1.0.0   
   dvamarshal.framework   dvamarshal   12.1.0.0   
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   dvametadata.framework   dvametadata   12.1.0.0   
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   dvametadataUI.framework   dvametadataUI   12.1.0.0   
   dvaplayer.framework   dvaplayer   12.1.0.0   
   dvascripting.framework   dvascripting   12.1.0.0   
   dvatransport.framework   dvatransport   12.1.0.0   
   dvaui.framework   dvaui   12.1.0.0   
   dvaunittesting.framework   dvaunittesting   12.1.0.0   
   dynamic-torqnative.framework   Torq Native   uxp-3.8.0.41   
   dynamiclink.framework   dynamiclink   12.1.0.0   
   ICUConverter.framework   ICUConverter      gtlib_12.0.23744
   ICUData.framework   ICUData      gtlib_12.0.23744
   ICUUnicode.framework   ICUUnicode      gtlib_12.0.23744
   LogSession.framework   LogSession   8.1.0.68.49183   
   mediacoreif.framework   mediacoreif   12.1.0.0   
   PlugPlugExternalObject.framework      9.4.0.146   
   PlugPlugOwl.framework   PlugPlugOwl   9.4.0.146   
   WRServices.framework   WRServices   15.3.0   15.3.0.0
   Unified Extensibility Platform  uxp-3.8.0.41


Required plug-ins:

   Accented Edges 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 21.2.0, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 12.3 (493), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 12.3 (493), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 21.2  © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 21.2  © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 21.2  © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 21.2  © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 21.2  © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 21.2  © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 21.2  © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 21.2.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 21.2.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 21.2.0, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 21.2  © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 21.2  © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 21.2  © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 21.2  © 1989-2020 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 21.2  © 1989-2020 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 21.2  © 2003-2020 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 21.2  © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 21.2.0, © 1999-2020 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 21.2, © 2002-2020 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 21.2.0, © 2014-2020 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 21.2  © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 21.2, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Sumi-e 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 21.2  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 21.2.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 21.2  © 1989-2020 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 21.2.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start  3.5.0.95 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.5.0/"
CDO: 1.68.5
        CmdN: 1.4.11
        CDP: 1.95.4
   com.adobe.photoshop.exportAs  0.1.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/"

   com.adobe.photoshop.personalization  1.0.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.personalization/"


Extensions:

   New Document  3.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.2.0/fnft.html?v=3.2.0.18”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/purchaseTypekit.html”
   Home  2.12.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.12.0/index.html?v=2.12.0.25”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/extensions/stock-panel-licensing/index.html”
   com.adobe.capture.extension  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/extensions/capture/capture.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

 

So I found another thread that recommended reverting to an older version of Photoshop.  I ended up chatting with an Adobe rep online about how to do so and he sent me a direct link to the 21.0 installer file which did end up fixing my canvas rotating problem, so YAY!  Feel free to mark this thread as solved.

TOPICS
Mac, Performance, Problem or error

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Dec 30, 2020 0
Adobe Community Professional ,
Dec 30, 2020

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Hi!

Try unchecking Use Graphics Proceesor Card and restart. Here is some information about troubleshooting your graphics card: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

See if you are still having the issue and let us know.

 

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Dec 30, 2020 0
Explorer ,
Dec 31, 2020

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No luck, it seems.  I unclicked the following button on the Preferences > Performance page:

Screen Shot 2020-12-31 at 11.01.17 AM.png

I then restarted both my computer and PS and now when I try to rotate the canvas it comes up with an error saying "Could not complete your request because it only works with OpenGL enabled document windows."

 

Any other suggestions of what I could try?

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Dec 31, 2020 0
Explorer ,
Jan 01, 2021

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So I found another thread that recommended reverting to an older version of Photoshop.  I ended up chatting with an Adobe rep online about how to do so and he sent me a direct link to the 21.0 installer file which did end up fixing my canvas rotating problem, so YAY!  Feel free to mark this thread as solved.

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Jan 01, 2021 0