Can't save anything in Photoshop??

New Here ,
Apr 18, 2012

Copy link to clipboard

Copied

I am having this message display EVERY time I try and save something in my newly installed Photoshop (cs5) "Could not save "filename.jpg” because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders. I have tried Uninstalling and reinstalling after resetting permissions, I have tried saving the file under a new name, I have tried adding a new admin... nothing seems to work and my Illustrator is working seamlessly!??

I'm surprised no one has suggested clearing your Photoshop preferences thus far.

Quit Photoshop, then press Command + Option + Shift on cold-starting Photoshop.  Get the keys down quickly enough and you'll be asked to confirm deletion of your current preferences.

Also, if you're having file format problems, ensure you haven't somehow tied in plug-ins provided by Adobe for a different (e.g., older) version of Photoshop.

-Noel

Views

58.8K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jul 21, 2014

Copy link to clipboard

Copied

Hi,

I'd been experiencing this myself after a total reinstall of my system and migration of my files and software. I then experienced problems saving, and in some cases opening, all variety of files – not just Photoshop. None of the above worked for me, but then I found the solution and thought I'd share.

The problem wasn't on my main boot-up drive but on other SATA drives that had all my files on. This is what I did:

1. Select Drive

2. "Apple" + "i" keys / File > Get info...

3. Click the padlock in the Sharing & Permissions section at the bottom of the Info window (you will need to input the administrator's password to unlock it)

4. Click the plus sign at the bottom left of the window

5. Select your ID / the user you want to have access

6. Click the Select button

7. When your name appears in the Sharing & Permissions box, click the associated Privileges in the right-hand column (with two up-down little black arrows next to it) and ensure that you select Read & Write.

8. Select your name

9. Click the Cog Wheel & Arrow icon just below this table

10. Select "Apply to enclosed items..." (this ensures that it's not just the disk, but everything contained on the disk that you have the privileges to read and write)

11. Click the padlock.

That's it! All done. Hope this helps someone.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Mar 09, 2017

Copy link to clipboard

Copied

The solution did not work for me.

This is a very specific bug and ONLY happens when I do this:

Open picture and do any kind of work on it, like rezise og change exposure or just anything.

Press the x to close window and picture, forcing the program to prompt Do You want to save picture?, which I do want to.

Click YES.

BANG: I get permission fault. Picture is locked forever, I can not save it, have no permission to it in any programs and I can never erase it, or see it ever again.

If I choose File and Save As... No problem. I do not get the fault. But that's a lot of extra clicks, added to my usual work flow. Any Ideas?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 06, 2017

Copy link to clipboard

Copied

I just went through my day and half of frustration trying to save my work and it would come up file is locked.  I tried everything with the properties file to no avail.  I found the problem, nothing to do with adobe, properties at all, it was my virus protection program ever so proudly saving my computer from devastation. I wish they made virtual hammers so I could go bash my virus program into a tuna can.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Jan 06, 2018

Copy link to clipboard

Copied

Thank you.  I'm on the phone to Avast right now.  BINGO !   Problem solved.  I uninstalled Avast.  Thank you so much for figuring this out. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Gene3000 LATEST
New Here ,
Aug 01, 2020

Copy link to clipboard

Copied

Thanks, Gadpro.

Yup, it was my Avast anti virus. So now I have to shut it down every time I use Photoshop or simply switch to a different anti-virus.

THANKYOU! 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Nov 13, 2017

Copy link to clipboard

Copied

Thank You!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...