Can't save document due to program error

Dec 14, 2020

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I've been working on photoshop for the last to days and I cannot save my documents.

Everything is fine until I use the free transform tool, once I've used this tool I cannot save my document "Due to a program error".

I've looked online and the only solution I have found is to disable the generator in prefrences. This was already disabled when I looked.

 

Any help?

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Can't save document due to program error

Dec 14, 2020

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I've been working on photoshop for the last to days and I cannot save my documents.

Everything is fine until I use the free transform tool, once I've used this tool I cannot save my document "Due to a program error".

I've looked online and the only solution I have found is to disable the generator in prefrences. This was already disabled when I looked.

 

Any help?

TOPICS
Problem or error

Views

76

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Dec 14, 2020 0
Explorer ,
Dec 14, 2020

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The only solution I've found so far (from another post) is to disable all but the background layer, save, quit, and relaunch PS. From there, you should be able to continue.

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Dec 14, 2020 1
Dec 14, 2020

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I'll give it a go thankyou.

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Dec 14, 2020 0
Dec 14, 2020

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Any idea if this issue is ever resolved? It works which is great but is this a permanent issue?

 

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Dec 14, 2020 0
Explorer ,
Dec 14, 2020

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There are many people reporting the same issue so hopefully it will be fixed in the next update.

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Dec 14, 2020 0
Dec 22, 2020

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I'm having the same issue

contact support "Jennifer" and has no solution yet, other than disabling my graphic card, which is no option 

without it I can't use some PS features, like animated zoom

 

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Dec 22, 2020 0
Explorer ,
Dec 22, 2020

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Thanks you. 

Looks like only peoples working about quality in adobe products its users of this buggy aps. 

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Dec 22, 2020 0
Dec 22, 2020

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she told me to use an old version, no solution for the most recent version yet

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Dec 22, 2020 0
Explorer ,
Dec 22, 2020

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Same things.

Disabling all except BG help. Quality of code in today adobe product its fantastical awefull.

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Dec 22, 2020 0
Dec 22, 2020

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I'm having the same issue

contact support "Jennifer" and has no solution yet, other than disabling my graphic card, which is no option 

without it I can't use some PS features, like animated zoom

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Dec 22, 2020 0