Can't save my photoshop documents, why?

New Here ,
Jan 07, 2021

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Hello, 

I have tried to save my Photoshop documents and it does not work. I tried reseting and it didn't work. I tried saving it as PSB and it didn't work...What is going on?

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Can't save my photoshop documents, why?

New Here ,
Jan 07, 2021

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Hello, 

I have tried to save my Photoshop documents and it does not work. I tried reseting and it didn't work. I tried saving it as PSB and it didn't work...What is going on?

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Problem or error

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61

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Jan 07, 2021 0
Adobe Community Professional ,
Jan 07, 2021

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Hi

What exact version of Photoshop are you using and what happens when you try do save the file, do you get an error message

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Jan 07, 2021 0
New Here ,
Jan 07, 2021

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Hello, yes, I do get an error message. My version is 22.1.0

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Jan 07, 2021 0
Adobe Community Professional ,
Jan 07, 2021

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Are you saying that you can't save the files at all?

Have you tried different formats?

-------------------------------------------------
Marek Mularczyk
Adobe Certified Expert and Instructor
http://marekmularczyk.com/

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Jan 07, 2021 0
New Here ,
Jan 10, 2021

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Hello. Yes, I have tried to save it in other formats and is still not working   ...

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Jan 10, 2021 0
New Here ,
Jan 10, 2021

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The only way I can get mine to work is to turn off any layers that were brought in from a PDF image. Then I can save, but I can't print or output unless those layers are off, so it is useless. I finally uninstalled and reinstalled and it worked for a day, but gave me the error again the next day. I am certain it is a bug with the latest version. I'm not sure how to download a previous version.

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Jan 10, 2021 0
New Here ,
Jan 10, 2021

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I did go back and install two versions ago - 22. It is working now, but we'll see if it continues to work tomorrow. Good luck!

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Jan 10, 2021 0
davescm LATEST
Adobe Community Professional ,
Jan 10, 2021

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Hi

See the attached Adobe help article which contains several steps to try

https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html

Dave

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Jan 10, 2021 0