can't scan directly into Photoshop CC 2018 (WIA problem?)

[Miscweant]

When I try to scan from my LIDE 110 into Pshop via the "Import" function, the following window pops up:

When I click "Start," a scond smaller one pops up:

"WIA Support: The target directory not exist."

When I close that window, the following message appears:

"Adobe Pshop CC 2018:

Could not complete the WIA Support command becaue of a disc error."

I CAN scan into my PC via the scan app in my program list and then open up the scanned image in Pshop - BUT the scans now have faint narrow horizontal lines through it.

I tried using the Search function here for an answer. "Photoshop CC WIA-support "Path-Error" after latest update (19.1.0)" from two years ago popped up, but the links there supposedly leading to a solution were dead.

FYI, I posted this issue on the Canon support forum; the only answer was to check with Adobe; hoping someone here can help me out.

Thanx to whomever,

-Joe

[Jeff Arola]

Have you installed the latest update for photoshop cc 2018?

19.1.9

https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc2018-wia-support-failing-version-...

Help>Updates from within photoshop.

[Miscweant]

OK, 19.1.9 is the version I'm currently using. I think I installed an update (or was it just an update to Creative Cloud?). In any event, Pshop still isn't talking to my scanner. I saw there was a "20.something something" update available - is that the one I should install?

[Jeff Arola]

The newest photoshop is cc 2020 (photoshop version 21.0.2)

If your windows 10 is a new enough version, then yes, you should install 21.0.2.

Haven't heard of a similar issue with it.