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Can't see PSD previews in Photoshop

New Here ,
Jun 25, 2020

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Why can I not see a preview of of saved PSD files in photoshop.

 

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Can't see PSD previews in Photoshop

New Here ,
Jun 25, 2020

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Why can I not see a preview of of saved PSD files in photoshop.

 

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Adobe Employee ,
Jun 25, 2020

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Hi James,

As you're not able to see the preview of the PSD files, would you mind telling us the version of Photoshop and the operating system you're working with?

Could you please check this conversation and let us know if it helps? https://community.adobe.com/t5/photoshop/no-preview-while-opening-psd-file/td-p/9674664

Regards,
Sahil


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New Here ,
Sep 16, 2020

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I have the similar problem:  some files can be preview when opening, some files has no preview when opening by cc2019ps, why? thanks from Jill

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Most Valuable Participant ,
Jun 25, 2020

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Do you mean thumbnails in things like windows file explorer, thumbnails? Thumbnails in Bridge, in Lightroom in open dialog? What PSD previews are your referring to? What should be generating the missing previews?

JJMack

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Adobe Community Professional ,
Sep 16, 2020

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I don't fully understand the issue but here's a couple of things that may help…

 

Within the File Handling tab of the Photoshop Preferences is a section called File Saving Options. This contains options which deal with both Image Previews and Thumbnails.

 

Within the General tab of the Photoshop Preferences is the option Auto show the Home Screen. When this is active and no documents are open, a series of options are shown that includes thumbnails for recently opened files.

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New Here ,
Sep 16, 2020

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Hi Michael
thank you for your email
please find attached as when I open the file situation. I hope I can review
the picture when I open. It will be directly to find the correct file.
thank you for your help
Kind regards,
Jill

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Adobe Community Professional ,
Sep 16, 2020

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Thanks Jill. Happy to help.

 

I can't tell if you were intending to include an image with your previous post. If so, I can't see one.

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jane-e LATEST
Adobe Community Professional ,
Sep 16, 2020

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Please tell us where you are looking:

  • Mac Finder / Win File Explorer
  • File > Open dialog
  • PS Welcome Screen
  • Adobe Bridge

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