Cannot Download Even my paid version after 2021

New Here ,
Feb 09, 2021 Feb 09, 2021

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I bought my Adobe Photoshop for one year last year.. I forget the exact date and expiry date. Now in 2021, it is not working ..even can't open it... should I buy a new one?

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Adobe Community Professional ,
Feb 09, 2021 Feb 09, 2021

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Hi

Does your computer meet the system specs?

https://helpx.adobe.com/photoshop/system-requirements.html

 

Open the Creative Cloud app and try to launch it from there. Please show a screen shot of the error message when you try to open it.

 

~ Jane

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New Here ,
Feb 10, 2021 Feb 10, 2021

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Yes Sir. My Computer Meets All The Specs.

--
Abdullah Bin Masood

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Adobe Community Professional ,
Feb 10, 2021 Feb 10, 2021

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@jane-e wrote:

Open the Creative Cloud app and try to launch it from there. Please show a screen shot of the error message when you try to open it.

~ Jane


 

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