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Cannot get Hardware Acceleration to work on Mac

New Here ,
Aug 25, 2020

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MacBook Pro (16-inch, 2019)

2.3 GHz 8-Core Intel Core i9

Memory 32 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

Intel UHD Graphics 630 1536 MB

 

Using VRB 1 or CBR and still not working! 

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How to, Mac, Performance, Problem or error

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Cannot get Hardware Acceleration to work on Mac

New Here ,
Aug 25, 2020

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MacBook Pro (16-inch, 2019)

2.3 GHz 8-Core Intel Core i9

Memory 32 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

Intel UHD Graphics 630 1536 MB

 

Using VRB 1 or CBR and still not working! 

Topics

How to, Mac, Performance, Problem or error

Views

40

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Adobe Community Professional ,
Aug 25, 2020

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Just to be sure, have you disabled automatic graphucs card switching on your Mac?

https://osxdaily.com/2017/01/08/disable-gpu-switching-macbook-pro/

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New Here ,
Aug 25, 2020

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Yeah it's off! 

 

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Adobe Community Professional ,
Aug 25, 2020

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If you have, it might be a driver problem and you may have to roll back your drivers.

https://community.adobe.com/t5/premiere-pro/adobe-hardware-acceleration-disabled/td-p/10300975?page=...

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New Here ,
Aug 25, 2020

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Any ideas on how to do that on a mac? Seems like I cannot find a clear way to do it and dont want to mess with things too much on the computer. 

 

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Adobe Community Professional ,
Aug 25, 2020

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I understand. I don't have any experience with AMD Mac drivers and I don't want to send you in the wrong direction. You should consult AMD Support when you have a chance. Apple usually installs AMD drivers via Software Update.  But let's try some simpler solutions.

 

Go into Photoshop Preferences > Performance and check on "Legacy Compositing" or if it's already checked on, you can try turning it off.

 

A Preferences Reset won't hurt anything, but if you use a Custom Workspace, save it first because the Reset will default to the Essentials workspace.

 

Reset Prefs CC 2015.png

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