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Cannot launch Photoshop

Explorer ,
Oct 31, 2020

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First attempt to post failed. Sorry if I end up with s duplicate.

After recent updates, I cannot launch PS on my desktop, while it works without problem on my laptop. Two messages appear (screenshot attached).

  • Photoshop.exe-Application Error &
  • Error at loading of ippCV library

Controlled folder access as suggested in another post, is off.

Lightroom Classic seems to be working without problem as are all non-Adobe programs tested so far.

Creative Cloud Desktop shows v22 as up-to-date, while my Apps & features shows PS 2021, Oct. 28.

How can I fix this?

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Problem or error

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Cannot launch Photoshop

Explorer ,
Oct 31, 2020

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First attempt to post failed. Sorry if I end up with s duplicate.

After recent updates, I cannot launch PS on my desktop, while it works without problem on my laptop. Two messages appear (screenshot attached).

  • Photoshop.exe-Application Error &
  • Error at loading of ippCV library

Controlled folder access as suggested in another post, is off.

Lightroom Classic seems to be working without problem as are all non-Adobe programs tested so far.

Creative Cloud Desktop shows v22 as up-to-date, while my Apps & features shows PS 2021, Oct. 28.

How can I fix this?

TOPICS
Problem or error

Views

34

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 31, 2020 0
Adobe Community Professional ,
Oct 31, 2020

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Assuming you have the correct system specs I suggest you unistall Photoshop, using the drop-down menu in the Creative Cloud app, and reinstall Photoshop again. If that doesn't solve the problem then unistall it once again and then run Adobe Cleaner before reinstalling Photoshop again.

Here's a link to Cleaner: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Oct 31, 2020 0
Explorer ,
Oct 31, 2020

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Thank you. I'll try that if I find no other solution - we're squelched to
150Kbps for the next few weeks, which works for email, but not good for
downloads.

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Oct 31, 2020 0