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Cannot load document history Photoshop 2021 Cloud

New Here ,
Nov 16, 2020 Nov 16, 2020

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Hi, ia hve a problem with cloud documents i cant load document history.

i try with different types of documents and still have this problem.

 

ofc i maded save as cloud document and made copies but they dosnt show in version history. 

 

I add Photoshop and CC cloud to firewall exceptions and also in antivirus program.

 

I also tried restart computer

 

i dont know what to do.Saving documents in to cloud via Photoshop works correctly but saving Version History dosnt work.

 

 

 

 

 

Can you help me?

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New Here ,
Nov 16, 2020 Nov 16, 2020

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update:

 

reinstaling photoshop dont work

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Community Beginner ,
Dec 01, 2020 Dec 01, 2020

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Same Issue....when saving to Cloud Documents it just creates a new document (File Name (2)) and nothing shows up in Version History. 

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Community Beginner ,
May 09, 2021 May 09, 2021

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me also same issue... can not work.

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