Cannot open a file

[Ruuna]

Hi! 
I've been working on one file for a few days when Photoshop just threw me an error and quit. Since then, I can't open that particular file at all and it throws a program error. Is there any solution what I can do with it?

[Eugenio.NYC]

Maybe a solution:

Hi, sorry about that

Try to reset the preferences, here the instructions

https://helpx.adobe.com/photoshop/using/preferences.html

 

2nd option: Go to the creative cloud app and click on the 3 dots next to Photoshop app to see more options and select other versions you can install a previous version of Photoshop and maybe that will open the file

Let me know if that works

Regards

Eugenio

[Ruuna]

Hi!
I try it all options and still not working.
Previously - I used "Hue and Saturation" and then drop it (twice - and none of the files where I used it can be opened).
Thank you for answer!

[Michael Bullo]

Are your files saved in a cloud storage system like Dropbox? If so, you might be able to access an earlier version of the file that you can open.

[Ruuna]

I save it in Creative Cloud and any earlier version still not working.
I used "Hue and Saturation" and then drop it (twice - and none of the files where I used it can be opened).