Cannot open a file

New Here ,
Apr 03, 2021 Apr 03, 2021

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Hi! 
I've been working on one file for a few days when Photoshop just threw me an error and quit. Since then, I can't open that particular file at all and it throws a program error. Is there any solution what I can do with it?

 

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Adobe Community Professional ,
Apr 03, 2021 Apr 03, 2021

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Maybe a solution:

 

Hi, sorry about that

Try to reset the preferences, here the instructions

https://helpx.adobe.com/photoshop/using/preferences.html

2nd option: Go to the creative cloud app and click on the 3 dots next to Photoshop app to see more options and select other versions you can install a previous version of Photoshop and maybe that will open the file

 

Let me know if that works

 

Regards

Eugenio

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New Here ,
Apr 03, 2021 Apr 03, 2021

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Hi!
I try it all options and still not working.
Previously - I used "Hue and Saturation" and then drop it (twice - and none of the files where I used it can be opened).
Thank you for answer!

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Adobe Community Professional ,
Apr 03, 2021 Apr 03, 2021

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Are your files saved in a cloud storage system like Dropbox? If so, you might be able to access an earlier version of the file that you can open.

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New Here ,
Apr 03, 2021 Apr 03, 2021

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I save it in Creative Cloud and any earlier version still not working.
I used "Hue and Saturation" and then drop it (twice - and none of the files where I used it can be opened).

 

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