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Cannot open any files or close photoshop at all

New Here ,
Nov 10, 2020

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I have recently installed photoshop, i go to use it after all the setup, and it does not me to allow open files and then the software doesnt close after. i have looked on the internet and none of it has been helpful or it has been unlclear

 

please help me fix this

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Correct answer by Ged Traynor | Adobe Community Professional

Probably the best option, you can revert to version 21.2.4 from the Creative Cloud app

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Cannot open any files or close photoshop at all

New Here ,
Nov 10, 2020

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I have recently installed photoshop, i go to use it after all the setup, and it does not me to allow open files and then the software doesnt close after. i have looked on the internet and none of it has been helpful or it has been unlclear

 

please help me fix this

Adobe Community Professional
Correct answer by Ged Traynor | Adobe Community Professional

Probably the best option, you can revert to version 21.2.4 from the Creative Cloud app

TOPICS
Problem or error

Views

29

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Nov 10, 2020 0
Adobe Community Professional ,
Nov 10, 2020

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Hi

What version of Photoshop and what are your computer system specs, there are issues with version 22.0, more info

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

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Nov 10, 2020 0
New Here ,
Nov 10, 2020

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im on a pretty mediocre laptop, should i revert to the previous edition

 

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Adobe Community Professional ,
Nov 10, 2020

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Probably the best option, you can revert to version 21.2.4 from the Creative Cloud app

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Nov 10, 2020 0
New Here ,
Nov 10, 2020

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ight ty ill try that

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