Cannot Open or Create New Documents

Nov 30, 2020

Copy link to clipboard

Copied

I do not use Photoshop much, only about once a month and  it was working fine last time I used this around 6 weeks ago.

 

It opens alright, but if I try to create a new file it allows me to enter the size but when I select 'Create' button nothing happens.

 

I have tried opening any image file I can find such as a jpg, gif, tif, etc and nothing happens, nothing opens.

 

I have tried resetting the preferences, both by the shortcut kets and also selecting the option in preferences, again nothing happens.

 

I have uninstalled it and re-installed it and again still the same.

 

Any idea as to why this is happening? and is there a way around this?

 

James

TOPICS
Problem or error

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Cannot Open or Create New Documents

Nov 30, 2020

Copy link to clipboard

Copied

I do not use Photoshop much, only about once a month and  it was working fine last time I used this around 6 weeks ago.

 

It opens alright, but if I try to create a new file it allows me to enter the size but when I select 'Create' button nothing happens.

 

I have tried opening any image file I can find such as a jpg, gif, tif, etc and nothing happens, nothing opens.

 

I have tried resetting the preferences, both by the shortcut kets and also selecting the option in preferences, again nothing happens.

 

I have uninstalled it and re-installed it and again still the same.

 

Any idea as to why this is happening? and is there a way around this?

 

James

TOPICS
Problem or error

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 30, 2020 0
Nov 30, 2020

Copy link to clipboard

Copied

hi, i have the same problem.  please tell me i you already know how to solved that. i can't finish my work 😭

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 30, 2020 0