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Cannot open Tif file in Photoshop

Participant ,
Sep 18, 2020

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I try to open a tif file I scanned and I get the error message: "Could not recognize. your request because Photoshop does not recognize this type of file."

 

I've seen others on the forum have posted about this before, but I could not find any answers.

 

A few things:

1. The thumbnail displays in Bridge

2. The file will open in Gimp and other non Adobe applications, so it is not a damaged file as far as I can see.

3. I have other tif files that open without problems, but it seems all these particular scans have issues.

4. I did try opening it again in Gimp via Bridge. This time I got a message from Gimp stating "Depreciate and troublesome old-style JPEG compression mode, please conver to new-style JPEG compression and notify vendor of writing software"

 

I realize this is an Adobe forum, but is that Gimp message a clue that the file is not really a Tif or something?

 

Thoughts?

 

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Crash or freeze, Problem or error

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Cannot open Tif file in Photoshop

Participant ,
Sep 18, 2020

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I try to open a tif file I scanned and I get the error message: "Could not recognize. your request because Photoshop does not recognize this type of file."

 

I've seen others on the forum have posted about this before, but I could not find any answers.

 

A few things:

1. The thumbnail displays in Bridge

2. The file will open in Gimp and other non Adobe applications, so it is not a damaged file as far as I can see.

3. I have other tif files that open without problems, but it seems all these particular scans have issues.

4. I did try opening it again in Gimp via Bridge. This time I got a message from Gimp stating "Depreciate and troublesome old-style JPEG compression mode, please conver to new-style JPEG compression and notify vendor of writing software"

 

I realize this is an Adobe forum, but is that Gimp message a clue that the file is not really a Tif or something?

 

Thoughts?

 

TOPICS
Crash or freeze, Problem or error

Views

33

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Sep 18, 2020 0
Adobe Community Professional ,
Sep 18, 2020

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From what you say, it sounds like your scanning software is causing the issue. I can think of a couple of possible solutions:

  • Change the settings in your scanning software (you didn't say what you are using or what your settings are)
  • Use different scanning software (I use VueScan by Hamrick)
  • Open the image in Gimp and do a Save As > Tiff, then see if that will open in Photoshop.

Let us know if any of these ideas fix this for you.

 

~ Jane

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Sep 18, 2020 0
Adobe Community Professional ,
Sep 18, 2020

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You might be able to open the tif in adobe camera raw and then open the file into photoshop.

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