Cannot save file due to program error photoshop 2021 V22.1

[#1]

I have been getting error while saving and merging the layers after updating to v22.1. My photoshop files are saved on creative cloud and I am importing the files to edit through external drive. 

PS It's working when I am hiding that specific layer.

Macbook Pro early 2015 running BigSur.

[#2]

I have been getting error while saving and merging the layers after updating to v22.1. My photoshop files are saved on creative cloud and I am importing the files to edit through external drive. 

PS It's working when I am hiding that specific layer.

Macbook Pro early 2015 running BigSur.

[#3]

absolute pisstake. Was finishing up on a client project and I literally cant save to either the cloud or harddrive due to 'program error'. First I could edit text at all (the :prohibited: cursor would pop up despite the layer being selected, not locked and the type tool selected).

, now when I make changes to text I have to zoom out/ in to see the actual change. And most notably, I CANNOT SAVE ANY OF IT.

If youre going to purposely make a cloud-based system and Apple gets to create an OS that forces you to abandon 5.5 or other non-subscription package, at least make it work when  I have literally one last image to draw for a client for a deadline

[#4]

I am also totally angry. Test the program before you force us to update and use it with no other choice. There is obviously a bug in Photoshop 2021.FIX IT!!!!

I just spent 4 hours on a document that I cannot delete. and Adobe just goes on charging money while you cannot work!!

Disgusting!!

I cannot save it to the cloud, as a psb, to the web or in any other format. I cleared the HD and everything off the computer and STILL I CANNOT SAVE THIS FILE. HOURS WASTED WHICH I SHOULD CHARGE TO ADOBE!!!

AND I have to wait 2 hours before I can talk to someone for help. TERRIBLE SERVICE!!!

[#5]

I'm having the same issue. I was able to save to files to the cloud and then when it came to the third I get this generic error message.

[#6]

And the sad thing is I still have not seen anything from Adobe in regards to acknowledgement or fixes or updates on it... I tried copying all layers with shift+cmd+C and photoshop threw a 'program error' dialog box at me. Ridiculous!


[cid:1011031b-35e7-400d-b77e-d144f5b57cdb]
Dulani Wilson

Storyboard Artist + Film Creative

m: +44 7725 596 135 | e: info@bluntspear.com | w: www.bluntspear.com

[#7]

Hi everyone. I'm having the same problem. Just like the image below. Tryied everything. Change format (tiff/jpeg/psd/etc), change location… Same reply always…

[#8]

Arg! Same issue here

[#9]

I am having the same issues lost hours of work nothing is being saved.  

[#10]

I got the same error too! I started two conversations with adobe support agents and they couldn't solve the problem either!

How long should we wait for the fix!?!

[#11]

No idea. Adobe Care’s twitter responded to me days later and said the best thing to do was to use an old version of Photoshop CC until there team finds a fix... no definite dates or time periods have been given.

The issue I had when I originally did that even before they suggested is it worked for a time until it didn’t. Which makes me think that this is purely a creative cloud issue.