CANNOT SEE JPG when opening (blinks then black screen)

New Here ,
May 21, 2021 May 21, 2021

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What is going on after latest update? I cannot open properly any image file... well it opens then i get a black scree, if i zoom I can see the image for a spilt second then black screen... anyone having similar problem? Macos big sur 11.2.3

Franz

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Mac, Problem or error

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correct answers 1 Correct Answer

Adobe Community Professional , May 21, 2021 May 21, 2021
First, try disabling GPU in the preferences (Preformances area). Any better? If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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First, try disabling GPU in the preferences (Preformances area). Any better?
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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New Here ,
May 21, 2021 May 21, 2021

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thank you, yes I turned it off and worked! Much appreciated...

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