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Canon Print Studio Pro not in File -> Automate with CC 20.0.0

New Here ,
Oct 19, 2018

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Photoshop updated itself to CC2019 (Photoshop 20.0.0) yesterday.  Windows machine.

Canon Print Studio Pro has been in the File -> Automate menus for over 2 years, working perfectly.

Immediately after the update, Canon Print Studio Pro is not in the File -> Automate pull down.

I went to the Canon site and installed it.  No change.

Canon Help is unable to figure out why.  They tried putting it everywhere they could think of.

How do I get it working again?

(My feeling is that there should be a subdirectory someplace that should have a module that PS looks into at start-up, but I am unable to verify this).

Assuming Windows I have the application installed in C:\Program Files\Canon\Print Studio Pro.

and two files in the Photoshop Plug-ins\PSP folder namely

c:\PROGRAM FILES\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP\CNPSPP01.8LI

c:\PROGRAM FILES\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP\CNPSPP02.8BF

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Canon Print Studio Pro not in File -> Automate with CC 20.0.0

New Here ,
Oct 19, 2018

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Photoshop updated itself to CC2019 (Photoshop 20.0.0) yesterday.  Windows machine.

Canon Print Studio Pro has been in the File -> Automate menus for over 2 years, working perfectly.

Immediately after the update, Canon Print Studio Pro is not in the File -> Automate pull down.

I went to the Canon site and installed it.  No change.

Canon Help is unable to figure out why.  They tried putting it everywhere they could think of.

How do I get it working again?

(My feeling is that there should be a subdirectory someplace that should have a module that PS looks into at start-up, but I am unable to verify this).

Assuming Windows I have the application installed in C:\Program Files\Canon\Print Studio Pro.

and two files in the Photoshop Plug-ins\PSP folder namely

c:\PROGRAM FILES\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP\CNPSPP01.8LI

c:\PROGRAM FILES\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP\CNPSPP02.8BF

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Oct 19, 2018 1
Guide ,
Oct 19, 2018

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Assuming Windows I have the application installed in C:\Program Files\Canon\Print Studio Pro.

and two files in the Photoshop Plug-ins\PSP folder namely

c:\PROGRAM FILES\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP\CNPSPP01.8LI

c:\PROGRAM FILES\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP\CNPSPP02.8BF

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Oct 19, 2018 3
New Here ,
Oct 20, 2018

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I also tried re-installing Print Studio Pro from the latest download after it had disappeared from the Automate menu after the 2018 -> 2019 update of Photoshop but to no effect.

I searched my C drive for the CNPSPP01.8LI etc files and copied them to the appropriate file location (for me this was C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP

I had to create the PSP folder in Plug-ins.

Once the Canon files were present, after a Photoship restart, Print Studio was back.

The 2019 update also lost my Google and Tiffen DfX filters - had to put them back manually as well.

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Oct 20, 2018 2
New Here ,
Oct 22, 2018

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Thanks! I was having the same problem and this solved it!

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Oct 22, 2018 0
Explorer ,
Nov 01, 2018

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Thank you, thank you, thank you ...  did the same of reinstalling and still no go.

Made the PSP folder, copied the files and whalla ... it's all go again.

BUT can you perhaps solve this one for me?

My Canon Pro 1 takes AGES to print ... even on standard ... somethign weird happened ages ago that now everything prints really slowly.

Cheers,

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Nov 01, 2018 0
Guide ,
Nov 01, 2018

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I'm glad you got the Print Studio working but Im afraid I can't help you with your other problem.

I have a Canon Pro 1000 so I have no clue what is causing the problem...

Slow printing could be caused by a slow or problematic connection between the printer and the computer.

If it's USB I would try another USB cable or port.

If it's a network connection I would reinstall it.

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Nov 01, 2018 1
Explorer ,
Nov 01, 2018

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Regards,  I'll try all of that again incase I've missed something.

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Nov 01, 2018 0
Explorer ,
Nov 29, 2018

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I have the same problem on My MacOS10.13.6. I contacted Canon. They didn't seem to know what I was talking about. Then they sent me a "FIX" by email which turned out to be " ICC profiles supporting other Fine Art Paper exclusive for the PRO-100S series." Absolutely nothing to do with the problem. How do they employ these people. They seem to have no knowledge of the prodect. Rant over. Is there any one here who can help on an Mac. I am old and not very computer savvy.

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Nov 29, 2018 0
Community Beginner ,
Dec 17, 2018

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Go to c: and program files, Adobe. Look for the Plugins folder. Go to PSP and copy that folder. Go to the current Photoshop. Rename that PSP file to PSP1 or whatever. Paste the copied folder in the Plugin's folder.

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Dec 17, 2018 0
New Here ,
Dec 20, 2018

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Same problem. I have the MAC OS 10.13.6. Don't know how to solve for a MAC?

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Dec 20, 2018 0
New Here ,
Dec 20, 2018

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Got it. Went to plugin in folder for PS. Made a new folder PSP1, I had been able to install the Print Studio Pro into the photoshop folder. Opened it up and moved the plugins to my new my folder. I opened up Photoshop again and Automate was like it should be!

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Dec 20, 2018 0
New Here ,
Dec 21, 2018

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I got it working on Mac. 10.14.1, the fix should be the same for 10.13.

In Finder: Applications -> Canon Utilities -> Print Studio Pro

     Run Plug-In Install

If Lightroom is found it will prompt you. Choose Yes or No.

Click Next (not Exit)

Choose the Adobe Photoshop (64bit) option

Browse... Select the Applications -> Adobe Photoshop CC 2019 (or 2018) -> Plug-Ins, Click Open

Click Next in Plug-In Installer window

It might prompt you for an administrator password

"Installation completed successfully."

In Automate I see two added items: Canon Layout Plugin and Canon Print Studio Pro

I hope that helps!

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Dec 21, 2018 3
New Here ,
Jun 09, 2020

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worked for me! thanks so much for the help!

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Jun 09, 2020 0
New Here ,
Nov 18, 2020

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thank you! thank you! 

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Nov 18, 2020 0
New Here ,
Jun 29, 2019

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This might help anyone trying to get Print Studio Pro to pop up on the Photoshop "Automate" dropdown, if you're using Mac. After following other instructions on how to install the plug in, I checked where the plug-in was located in my files. It was in Adobe Photoshop CC 2019 - Plug-Ins - Generator - Print Studio Pro.

What I did was drag the Print Studio Pro folder out of the "Generator" file and move it to be a sub folder of Plug-Ins.  It asked for a sign in authentication, but once I did that, I re-opened CC 2019, and checked the Automate, and there were two more Canon options.

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Jun 29, 2019 1
New Here ,
Sep 15, 2019

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Thank you!!

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Sep 15, 2019 0
New Here ,
Nov 03, 2019

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I struggeld for more than a day to solve this (copying and relocating print studio pro files in several places).  I hope that sharing this may help others to find a quick and easy solution. The correct procedure to follow was ... on my Mac hidden in a text file from Canon.  

Here follows the info from Canon with some personal remarks :

If Print Studio Pro does not appear in Photoshop, Photoshop Elements or Lightroom's menu even after installing Print Studio Pro, follow these steps to install the Photoshop Plug-In.

    1. Exit Photoshop, Photoshop Elements or Lightroom.

    2. From the [Go] menu of Finder, select [Applications], then double-click the [Canon Utilities] folder, [Print Studio Pro] folder, then [Plug-In Install] icon.

On my mac (Catalina 10.15.1) Mac HD ==> Apps ==> Canon Utilities ==> Print Studio Pro ==> Install files ==> Plug-in install .app (with disc picture). Read also "how to start" text, of which this is a partly copy. 

    3. Follow the on-screen instructions to install. 

do not “exit”, but “next” and indicate for which version you want the Print Studio to be installed (in my case LR 64bit).  

 

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Nov 03, 2019 0
Community Beginner ,
Nov 06, 2019

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Sadie, there's stil an issue with PSP and Catalina runing through Photoshop CC. There's a known glitch which crashes PSP when opening through the File/Automate route. You get the message "An error has occurred.
Exiting Print Studio Pro" when trying to opening it. Canon are on the case apparently but still awaiting a fix. I'm guessing Canon were waiting for the release of PS 2020.

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Nov 06, 2019 1
Explorer ,
Nov 06, 2019

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Thanks for that. I am having the same problem and have tried most of the above. Been pulling my hair out. Glad you posted. I will wait for Canon to sort fix. Thankyou.

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Nov 06, 2019 0
Community Beginner ,
Nov 19, 2019

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Same here. Hope it gets fixed soon

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Nov 19, 2019 0
New Here ,
Nov 25, 2019

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Same here.. please fix it!

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Nov 25, 2019 0
New Here ,
Dec 05, 2019

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Hi everyone:

I was having this problem too. 

The fix is as follows and you can actually find this in the Starting.txt file provide by canon in the

Program Files\Canon\PrintStudio Pro folder directory(folder)

Windows 10x64 with PhotoShop 2020

+++++++++++++++++++++++++

- If Print Studio Pro does not appear in Photoshop, Photoshop
Elements or Lightroom's menu even after installing Print Studio
Pro, follow these steps to install the Photoshop Plug-In.

1. Exit Photoshop, Photoshop Elements or Lightroom.

2. From the [Start] menu, select [All Programs] - [Canon
Utilities] - [Print Studio Pro] - [Print Studio Pro
Plug-In Install].

3. Follow the on-screen instructions to install.

++++++++++++++++++++

I simply selected Photoshop 64 bit from the list of applications, moved on, and manually pointed the target

directory to  C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins  during the install.

The instller automatically creates the PSP sub-folder, copies the necessary files

and then you should be good to go when you re-start photoshop..

 

** i had previously tried doing this manually but plugins failed to load, letting the installer

do its thing fixed whatever was broken, probably path variables****

 

Hope it works for you guys.

-HappyCat2986

 

 

 

Click

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Dec 05, 2019 0
Explorer ,
Dec 06, 2019

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Sorry this fix does not work with Mac "Catalina."  I have been to the canon website for "Print Studio Pro" and noticed that "Catalina" is NOT listed. I hope they come out with an update but Canon are taking there time as usual. I wish they would keep up, other companies do.

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Dec 06, 2019 1
Explorer ,
Dec 06, 2019

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Still no sign of Fix.

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Dec 06, 2019 0
Community Beginner ,
Dec 06, 2019

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Sorry but don't wait for a positive solution to your problem. I raised this when it first became an issue. Canon have not taken any actions to resolve the issue. In the end I reverted back to Majove and now everything works as expected. I've given up complaining to Canon which just illustrates their contempt for retail customers. Adobe release new software all the time hence the subscription  service we now have to pay for.  So alas my suggestion is revert to Majove or go Epsom. 

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Dec 06, 2019 0
Explorer ,
Dec 06, 2019

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Fortunately it works with the latest version of Lightroom Clasic so I am able to use that instead. Shouldn't need to though.

 

Thanks or your efforts.

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Dec 06, 2019 0
Engaged ,
Feb 28, 2020

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Using Windows 10, I believe I have followed the insructions above correctly. However, it it still does not show up in Automate. Instead, I get the message below in both PS 2019 and PS 2020.

Canon studio print pro error.jpg

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Feb 28, 2020 0