cant enable "use graphics processor"

New Here ,
Jan 08, 2021

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Hello,

I have a new PC with a modern gpu (rx580, 8 gb vram) and the latest drivers, however Photoshop doesn't allow me to enable the option "use graphics processor" inside the performance settings.

The system information windows has the following line in it:

The GPU Sniffer crashed on 08.01.2021 at 17:47:03

 

The sniffer-out.txt file has the following content:

 

Number of Launches: 11
stdout:
# Photoshop Version: 20201125.r.94 2020/11/25: 4b16c876033
Tester="Photoshop"
snifferStart="2021-01-08_17:47:02"
stderr:

PS 22.1.0

 

But I already solved it myself. I managed to fix the problem by un- and then reinstalling the amd gpu drivers.

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Performance, Problem or error

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cant enable "use graphics processor"

New Here ,
Jan 08, 2021

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Hello,

I have a new PC with a modern gpu (rx580, 8 gb vram) and the latest drivers, however Photoshop doesn't allow me to enable the option "use graphics processor" inside the performance settings.

The system information windows has the following line in it:

The GPU Sniffer crashed on 08.01.2021 at 17:47:03

 

The sniffer-out.txt file has the following content:

 

Number of Launches: 11
stdout:
# Photoshop Version: 20201125.r.94 2020/11/25: 4b16c876033
Tester="Photoshop"
snifferStart="2021-01-08_17:47:02"
stderr:

PS 22.1.0

 

But I already solved it myself. I managed to fix the problem by un- and then reinstalling the amd gpu drivers.

TOPICS
Performance, Problem or error

Views

37

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Jan 08, 2021 0
Most Valuable Participant ,
Jan 08, 2021

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Which version of Photoshop are you using? If Photoshop 22.1 is your new PC running Windows 10 that is required for PS 2021 support.

 

JJMack

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New Here ,
Jan 08, 2021

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PS 22.1.0

 

But I already solved it myself. I managed to fix the problem by un- and then reinstalling the amd gpu drivers.

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Jan 08, 2021 0
JJMack LATEST
Most Valuable Participant ,
Jan 08, 2021

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Good to hear.

JJMack

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