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Photoshop ecosystem
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Cant sign in or uninstall creative cloud!
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Photoshop ecosystem
Discussions
Cant sign in or uninstall creative cloud!
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Cant sign in or uninstall creative cloud!
Rob5C13
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/t5/photoshop-ecosystem-discussions/cant-sign-in-or-uninstall-creative-cloud/td-p/11752243
Jan 14, 2021
Jan 14, 2021
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When I open photoshop I get a message "We cant verify your subscription status" and I cant get past it.
When I try to uninstall photoshop to start afresh it takes me to creative cloud desktop app.
This says I have been signed out but when I click sign in this error message just refreshes and I cant get past it.
I then try to uninstall creative cloud app to start again but it says it cannot do this whilst I have photoshop downloaded.
Its a catch 22, what do I do??? I am a mac user 10.13.6
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