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cant open any file or even create in photoshop. it reports me thats "because any error of program"
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Can you provide more details - maybe even a screenshot of the error.
What Operating System are you on?
What version of Photoshop do you have?
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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
What have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html