• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cant use Photoshop with After Effects or Premier Pro installed

Community Beginner ,
Apr 13, 2021 Apr 13, 2021

Copy link to clipboard

Copied

Hi, I cant use Photoshop with After Effects or Premier Pro installed. For the last month or two I’ve been having problems with Photoshop errors and I have spent many hours trying to fix the problem myself, yesterday I was on live chat with Mohamed from Adobe for over 3 hours.

 

The problem is, Photoshop runs perfect until I click anywhere outside of Photoshop. If I swap to another program, click the start button, skip a track on Spotify, drag and drop an image into Photoshop or do anything else outside of Photoshop I start having problems.

 

Some of the errors include:

  • Cant save documents because I don’t have enough memory (RAM)
  • Could not open "xxxx.jpg" because there is not enough memory (RAM)
  • Could not complete your request because there is not enough memory (RAM)
  • The operation could not be complete (When trying save for web)
  • Could not import clipboard because of a program error

 

After chatting with Mohamed for 3 hours I decided to delete all Adobe settings and reinstall all my apps. Here’s what happened after I uninstalled everything Adobe.

 

  1. Installed Photoshop 22.3.1 and it worked perfect. No errors all day
  2. Installed Acrobat Reader. Still no errors
  3. Installed After Effects 18.1 and Media Encoder 15.1. All the Photoshop problems returned
  4. Uninstalled After Effects and Media Encoder. Problems went away
  5. Installed Premier Pro 15.1 and Media Encoder 15.1. The problems returned
  6. Uninstalled Premier Pro and Media Encoder. Problems Went Away
  7. Installed Media Encoder 15.1. No problems
  8. Installed Premier Pro 18. The problems returned
  9. Uninstalled Premier Pro. Problems Went Away
  10. Installed After Effects 17.7. The problems returned
  11. Uninstalled After Effects and Photoshop is working perfect again

 

Does anyone have any suggestions how I can fix this? I need to use Photoshop and After Effects regularly.

 

Thanks

 

Dan

Views

165

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation
Adobe