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Catalina upgrade breaks Photoshop and Illustrator

Explorer ,
Oct 14, 2019

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Have recently updated my Mac to O/S Catalina. I can now not use either Photoshop or Illustrator to anywhere near its capacity.

                         Has anyone else encountered this problem and if so what is the remedy please.

 

Thank you.

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Catalina upgrade breaks Photoshop and Illustrator

Explorer ,
Oct 14, 2019

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Have recently updated my Mac to O/S Catalina. I can now not use either Photoshop or Illustrator to anywhere near its capacity.

                         Has anyone else encountered this problem and if so what is the remedy please.

 

Thank you.

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Oct 14, 2019 1
Adobe Community Professional ,
Oct 14, 2019

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Oct 14, 2019 2
Most Valuable Participant ,
Oct 14, 2019

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10-11-19 https://community.adobe.com/t5/Get-Started/Do-NOT-quot-upgrade-quot-to-Catalina/td-p/10663646
-and https://www.imore.com/how-downgrade-macos

-also https://www.macworld.co.uk/how-to/mac-software/downgrade-macos-3581872/
Mac 64bit warning - You should never upgrade your OS until the program vendors say their programs will work
-including all of the helper programs that are installed with a Cloud subscription
https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html

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Oct 14, 2019 2
Adobe Community Professional ,
Oct 18, 2019

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Some Illustrator users are having trouble saving files, is that what you're seeing? If so, Adobe knows about it and are investigating, you can provide info at the link below:

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38772067-can-t-save-fil...

 

You asked about the remedy. We have to wait until all appropriate fixes are made by Adobe or Apple, depending on what the cause is.

 

If you don't want to wait for updates with fixes since we don't know how long they will take, the best remedy is to use the last version of macOS where everything was working properly. That's what I'm doing: Delaying the Catalina upgrade until I see the fixes I want for all the programs I use.

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Oct 18, 2019 2
New Here ,
Oct 21, 2019

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I have problem with saving the files, but I don't know why Adobe no make something to resolve this issue

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Oct 21, 2019 1
Adobe Community Professional ,
Oct 21, 2019

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If you're referring to the Save As issue in Photoshop, Adobe knows about it, has provided a workaround and has said they're working with Apple to resolve it.

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#Filenamingoptionsdontworkcorr...

 

Quote from link above: "Note: We are working with Apple to address this issue."

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Oct 21, 2019 1