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CC 2019 - Tranform bounding box missing

New Here ,
Oct 16, 2018 Oct 16, 2018

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Good Morning!

I updated to CC 2019 yesterday and now when I use the transform tool, the squares on my image are gone.  I have "Show Transform Controls" checked and I still can't see them.  The only time I see the squares is when I use Warp.

I'm going crazy trying to get this figured out this morning.  Any help is greatly appreciated!!

Thanks!

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correct answers 1 Correct answer

New Here , Oct 16, 2018 Oct 16, 2018

I just went to Photoshop > Preferences > General > Reset Preferences on Quit

Then restarted Photoshop and everything works again!!

Hope this works for you!!

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Adobe
New Here ,
Feb 07, 2019 Feb 07, 2019

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This worked, thanks for posting the answer!

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New Here ,
Jan 22, 2019 Jan 22, 2019

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In the meantime, go to VIEW > SHOW > LAYER EDGES

This gives a guide that will help until they patch the bug, hope this helps.

JP

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Guest
Feb 07, 2019 Feb 07, 2019

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Go to VIEW and select SHOW BOUNDING BOX.

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New Here ,
Feb 11, 2019 Feb 11, 2019

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Easier fix If you go to View > Extras or (Ctrl +H).

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Explorer ,
Feb 11, 2019 Feb 11, 2019

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This bug can’t be fixed with that solution. This is specific to the bounding box not displaying when only a CMYK doc is open. I’ve been able to reproduce the fix of opening a blank RGB doc and the box shows up. Extras did not help in this case.

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Community Beginner ,
Feb 11, 2019 Feb 11, 2019

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I also found that  creating a NEW document, the cursor and box show up.

The problem persists with a legacy file though.  We have to open a modify

existing documents.  

My temporary solution is to use the previous version of the app.  Hopefully Adobe

will fix the bug so we can use the latest App version.

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Community Beginner ,
Feb 20, 2019 Feb 20, 2019

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I can't see my bounding boxes nor the marquee selection tools while I'm outlining my desired areas. Really frustrating.

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New Here ,
Mar 14, 2019 Mar 14, 2019

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Disabling GPU-Support in Photoshop Preferences fixed this Problem for me.

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Community Beginner ,
Mar 17, 2019 Mar 17, 2019

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Easy solution thanks for sharing.

It is really unfortunate to have to either use a previous version of the app or turn off GPU-support.

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New Here ,
Apr 09, 2019 Apr 09, 2019

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Yep, "Reseting" and a "Restart"  that worked thank you.

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Participant ,
Apr 10, 2019 Apr 10, 2019

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Not sure if you tried opening an RGB file first. That fixed it for me, and much less of a hassle than having to turn off GPU processing or restart.

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New Here ,
May 02, 2019 May 02, 2019

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Thank you AbbyRobida

That work perfectly

Cheers Peter

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New Here ,
May 17, 2019 May 17, 2019

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Use CTRL + T to show bounding box again.

I accidentally presset ctrl+t while trying to hide the ruler and my bounding box disappeared.

Hope it helps

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New Here ,
Jun 21, 2019 Jun 21, 2019

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AH ALL, EVEN EASIER..

after going mad for awhile and trying all these, rang Adobe...

you know that little box near the top left in the top panel???

The one that says "Show Transform Controls"?

Well, you just need to tick the box.

LOL

Now I can sleep. xxxx

Lizzi

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Contributor ,
Aug 09, 2019 Aug 09, 2019

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"AH ALL, EVEN EASIER..

after going mad for awhile and trying all these, rang Adobe...

you know that little box near the top left in the top panel???

The one that says "Show Transform Controls"?

Well, you just need to tick the box.

LOL

Now I can sleep. xxxx

Lizzi"

This is not the issue. Ticking that box means that the transform handles are there all the time - including when you are NOT using Transform.

This issue concerns a problem where CMYK documents don't display the controls properly. Which is a bug. And which STILL has not been fixed by Adobe.

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New Here ,
Jul 02, 2019 Jul 02, 2019

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I had this same problem! I have use over one our to fix this problem.

My colleague just told me that try to work with RGB mode. It worked.

I have also put cross  to preferences -> general -> Use Legacy Free Transform.

Why Adobe is doing these kind of changes?

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Community Expert ,
Jul 02, 2019 Jul 02, 2019

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Why Adobe is doing these kind of changes?

What changes are you talking about?

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New Here ,
Jul 02, 2019 Jul 02, 2019

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Hi, I mean when the software is updated to the latest version.

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Community Expert ,
Jul 02, 2019 Jul 02, 2019

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That new program-versions include new or changed Features seems unsurprising.

People who refuse to read the »What’s new«.section of the help when upgrading are in no position to complain when the new or changed features cause issues for them.

The change of the Transform behaviour was based on a Feature Request.

At least one of the requests may have actually been for a pretty different behaviour (namely making »Maintain aspect ratio« sticky) but still …

The issue you described (that there was a difference between transforming in CMYK and RGB) would seem to be either a misunderstanding or a random malfunction.

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Community Beginner ,
Jul 07, 2019 Jul 07, 2019

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Had the same issue... easy fix... but 't was very annoying indeed 😉
Thanks for sharing solution! Top!

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New Here ,
Aug 14, 2019 Aug 14, 2019

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Thank you!! Reseting the preferences worked for me

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New Here ,
Sep 13, 2019 Sep 13, 2019

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Unfortunately all the things people say are only a temp fix and often require a restart of the software....

You will also notice you cannot set your zero grid point from the rulers as well.  and as for me it only happens in CMYK mode 😞

Adobe just needs to fix the bug.

THE EASIEST FIX I use is this ... if you open a small RGB document and make a text box (it should autofill with Lorem Ipsum)

then go back to your CMYK document... everything should work now...

 

but still ... UGH!  😐

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New Here ,
Oct 06, 2019 Oct 06, 2019

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I just went to Photoshop > Preferences > General > Reset Preferences on Quit as recommended here, but now my hotkeys do not work. Any suggestions?

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New Here ,
Oct 07, 2019 Oct 07, 2019

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yes... DON'T reset you preferences... that it only a temp fix... there is no long term fix YET... 😞 ... and you WILL lose and preference changes you have made... BIG PITA!

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New Here ,
Oct 07, 2019 Oct 07, 2019

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the trick it THIS!!! .... open a small RGB file... simply make a text box.... now go back to your (likely CMYK) file ... all should be good....you should get back your cross hairs for setting your 0,0 point if you noticed it was missing as well.... 🙂

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