Copy link to clipboard
Copied
I have an issue which has only just started after updating to the latest version of CC 2020. When I close the program, I receive the "can't write document presets file" message. If I try relaunching Photoshop, either clicking the App or using the CC launcher, it will not open. I have trashed old preferences and am able to relaunch the program but only after a full system reboot. I am running an updated Windows 10 machine. Any suggestions on what to try next?
Copy link to clipboard
Copied
Check your User ID access to its Photoshop Preferences folder make sure it has full access rights.
Copy link to clipboard
Copied
Everything seems to check out with security settings but still the issue persists... 😞
Copy link to clipboard
Copied
I have the same issue. Permissions are checked but error persists
Copy link to clipboard
Copied
Any updates on this issue? I am having the same problem, tried this solutions, but it still persists. Thank you!
Copy link to clipboard
Copied
Hello, I would search or create a thread on the https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible.
Copy link to clipboard
Copied
Yup, I too have the same issue and have attempted all the suggestions none of which solved the problem. Whilst I can live with it it is somewhat annoying.