When using the flame tool, I would normally get a preview of the flame in the window with the various adjustments.
Ever since the upgrade to CC2020, there is no longer a preview of flame in that window. If I open CC2019 it works as expected.
Mac OS Mojave 10.14.5/ Macbook pro
Try resetting your preferences. It won't work if your GPU isn't up to specs, which it doesn't seem like your issue.
please post these 3 screengrabs
resetting preferences didn't help.
Screen grabs appear to show the correct settings.
yes those settings are fine... the vram amount is a bit small but workable
if you press ok does it rendor the flame i.e, its only the preview that is blank?
yes = have you got some other port i.e, a custom plug going to a second screen
Yes, pressing OK renders the flame. Correct, it's only the preview that is blank.
Do not have a second screen. Nothing else going on that I know of. And, of course, using cc2019, it functions normally.
Going to try it on another Macbook to see if I can duplicate the issue.
Thanks for your replies.
I have this same issue in 2021. Did you ever resolve it?