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charged wrongly

New Here ,
Apr 27, 2021 Apr 27, 2021

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Adobe has charged me 500 after I cancelled af monthly subscription????? And i cannot find an email or anything else, where I can contact somebody, so I can get my money back!!! plz help

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correct answers 2 Correct answers

Community Expert , Apr 27, 2021 Apr 27, 2021

This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

You can try 

https://helpx.adobe.com/contact.html

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Community Expert , Apr 27, 2021 Apr 27, 2021

Click 

contactUsCustomerCare.png

and then type »agent«. 

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Adobe
Community Expert ,
Apr 27, 2021 Apr 27, 2021

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This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

You can try 

https://helpx.adobe.com/contact.html

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New Here ,
Apr 27, 2021 Apr 27, 2021

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It does not say anything about how to personally contact adobe in that link, I have been trying it a million times

But thanks

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Community Expert ,
Apr 27, 2021 Apr 27, 2021

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Click 

contactUsCustomerCare.png

and then type »agent«. 

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New Here ,
Apr 27, 2021 Apr 27, 2021

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I do not see that icon anywhere on link or any other pages

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Community Expert ,
Apr 27, 2021 Apr 27, 2021

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That might be owed to your security and ad-blocker settings, it is visible here. 

Screenshot 2021-04-28 at 07.51.20.png

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