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CIDFont, CMap, Font appear everywhere

New Here ,
Feb 21, 2020 Feb 21, 2020

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Hey everyone,

A few days ago those 3 folders CIDFont, CMap and Font started appearing on my desktop and random other folders on my hd where I work. I believe it happens when I use Photoshop. All 3 folders contain only one file – AdobeFn21.lst.

I'm running Photoshop 21.1.0 but this behaviour started before I updated to this version. I was hoping the update would resolve the issue.

Any ideas on how to solve this?

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correct answers 1 Correct answer

Adobe Employee , Mar 18, 2020 Mar 18, 2020

Hello,

 

Yes, Adobe is aware of the problem and actively working on a solution.

 

Thanks,
David

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LEGEND ,
Feb 21, 2020 Feb 21, 2020

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What operating system do you use?

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New Here ,
Feb 21, 2020 Feb 21, 2020

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I'm running Windows 10. 

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Community Beginner ,
Feb 24, 2020 Feb 24, 2020

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I'm too. (WIN10)

So...  what is this?

Suddenly we have a lot of "trash files" after last update   😕

We do UPDATES to GET more troubles....  this is not fair...

 

 

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Participant ,
Feb 21, 2020 Feb 21, 2020

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I just started noticing this, too. Specifically, I see the folders appear in my Download folder when I open a PDF in Photoshop.

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New Here ,
Feb 24, 2020 Feb 24, 2020

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I have same problem... 😕

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New Here ,
Feb 24, 2020 Feb 24, 2020

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Having the same issue. Has anyone found a solution yet?

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New Here ,
Feb 24, 2020 Feb 24, 2020

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I am also facing same issue

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Explorer ,
Feb 26, 2020 Feb 26, 2020

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I am having the same issue... it is very annoying!!! Adobe Please fix this.

It is destoying our filing system and workflow.

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Community Beginner ,
Feb 26, 2020 Feb 26, 2020

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I am having the same issue on Windows 10.

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Community Beginner ,
Feb 28, 2020 Feb 28, 2020

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Same problem here, after the latest update. I am using italian version of Adobe Creative Cloud. Please fix

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New Here ,
Feb 28, 2020 Feb 28, 2020

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Same issue! Windows 10. Super frustrating... waiting for a work around or a fix. 😕

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New Here ,
Mar 03, 2020 Mar 03, 2020

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Same problem here, after the latest update. Win10. I am using Portuguese (BR) version of Adobe Creative Cloud. Please fix

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Community Beginner ,
Mar 03, 2020 Mar 03, 2020

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Same thing here. Any fixes?

 

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Community Beginner ,
Mar 05, 2020 Mar 05, 2020

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Same problem. Running same version of PS on Windows 10.

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Community Beginner ,
Mar 05, 2020 Mar 05, 2020

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This seem to only happen to me when saving as PDF.

 

Can anyone confirm.

 

Thanks

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Community Beginner ,
Mar 05, 2020 Mar 05, 2020

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Same problem, Windows 10.

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New Here ,
Mar 06, 2020 Mar 06, 2020

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I'm having the same issue, but with JPGs

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Community Beginner ,
Mar 06, 2020 Mar 06, 2020

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It seems to be happening to me when I open a document that is missing fonts and the "resolve fonts" dialogue box opens. Can anyone else test to see if this is the case for them also?

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New Here ,
Mar 07, 2020 Mar 07, 2020

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Still not sure, why it is, but it looks, that folders are created so often like few days ago..

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Community Beginner ,
Mar 08, 2020 Mar 08, 2020

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Have no idea how to resolve this, but this is kinda infuriating! All i can say, that it started after the update of 3 programs that i mostly use (AE,Photoshop or Illustrator), so i cannot really pin point it out which is the cause! I just realized it when i was wrapping up some stuff for the client, that these folders were everywhere! Hopefully there will be some sort of solution. My OS is Win10 too!

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New Here ,
Mar 09, 2020 Mar 09, 2020

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Me too, Windows 10. Started after I installed a bunch of fonts for a customer's InDesign document package

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Adobe Employee ,
Mar 09, 2020 Mar 09, 2020

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Howdy,

Let me start off by saying, sorry we disrupted your workflow.  We're enhancing the product and might not have fully put things away.  Where, specifically, are you seeing these files?  Could you post a screenshot?  Can you create them reliably?  Other than being obviously lame, do these files cause any other side effects?

Thanks,
David

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Participant ,
Mar 09, 2020 Mar 09, 2020

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I don't know about anyone else, but they show up for me in places where I have PSD files that I drag AI/PDF files into.

junk_folders.png

 

If I delete the folders, then try importing the AI/PDF again, they folders reappear. However, they do not compound. There is only ever one of each folder in a specific location. Each folder contains a single AdobeFnt21.lst file, no matter how many times I import AI/PDF files into a PSD.

 

I have not seen these folders appear just using PhotoShop or Illustrator, without attempting to import. They only show up in folders that have a PSD file (from what I can tell). 

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Community Beginner ,
Mar 09, 2020 Mar 09, 2020

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The folders seem to show up in the place where you are or have been working. The folder location is related to the files I am working on. There are no other side effects that I know of. I suspected that these show up when Adobe wants to "resolve" fonts but I have not been able to recreate this issue reliably. Another theory is it happens when you open PDF files in Photoshop, but again I cannot recreate or prove this theory.

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