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Cintiq pen pressure not working on Photoshop 2020 on Mac OS

New Here ,
Sep 17, 2020

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Hi there,

I have been experencing bad pressure sensitivity with the Cintiq 24pro ob Photoshop 2020. It couldn't work since March, after a new update completely messed up the pressure. Please help.

 

I have been using 2017 version since March and it works fine there, except on 2020 no matter how many updaets came and went.

 

Cheers,

Kev

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Cintiq pen pressure not working on Photoshop 2020 on Mac OS

New Here ,
Sep 17, 2020

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Hi there,

I have been experencing bad pressure sensitivity with the Cintiq 24pro ob Photoshop 2020. It couldn't work since March, after a new update completely messed up the pressure. Please help.

 

I have been using 2017 version since March and it works fine there, except on 2020 no matter how many updaets came and went.

 

Cheers,

Kev

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Adobe Employee ,
Sep 17, 2020

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Hi,

 

We're sorry about the trouble with the pen pressure in Photoshop. Please ensure that you are using the latest version (21.2.3) of Photoshop. Would you mind telling the macOS version you are working on?

 

You can try the steps suggested here: https://helpx.adobe.com/photoshop/kb/tablet-support-faq-photoshop.html

 

Let us know if it helps!

Regards,

Nikunj

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New Here ,
Sep 18, 2020

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I am currently using macOSCatalina ver 10.15.6 and yes I have the lateset update for the Photoshop (21.2.3)

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New Here ,
Sep 18, 2020

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Hi there, 

 

I have followed the steps provided and it still doesn't work. The problme is that the brush works well in Photoshop 2017 and not as good in 2020, there is a huge difference in terms of how much the software is catching up on the pen strokes. It is very clearly slower and not as sensitive.

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