Clone tool & healing brush not working

[danielc36420637]

I upraded to Photoshop 2020,  21.0.2. & am not very happy

Now my Clone tool & healing brush are not working. Sometimes they don't work at all, & other times I see a strange diaginal line draw accross the screen.  I have to save & then reopen Photoshop or just use the old 2019 version.   I have a 21.5 inch 2018 iMac retina ,  3.4 GHZ core i5 with 32GB Ram.  

RunningApple  Mojave 10.14.5

I'm also using an old Wacom tablet, Intuos PTK 640.   I'm not sure if this is a new glitch or Apple, Wacom & Adobe not playing well together.  Daniel

[PECourtejoie]

Hello, Could you please post a screenshot of the problem?

[jose da silva]

Hello. I also have problems with photoshop, and not only simce last upgrade, yestarday. The most basic tool, "Select" was, and it's again, online, completly crasy, without any sense. Buy the way, i work with psd since the 1th one, really lomg time ago, and never see so much problems like 2021 ACC. 

Adobe must take a serious look on ACC 2021, and not only photoshop.

Kind regards,

Thank you,

José Carlos Silva

Azores Islands - Portugal

[jose da silva]

The message in English:

Was not posible use the Move Tool because there is any layer selected.

So, it don´t saelect layers clicking...?? like before. It change also the "new" way to enlarge layers without press any key. It is coming back...??

Thanks again.

jcs

[melissapiccone · Accepted solution]

How are you using them that they aren't working? Do you have the settings in the options bar correct for what you are trying to do? If working on a blank layer, make sure you have it set to use all layers.

[FloppyDisc]

Try turning off your rulers view. That worked for me.

[carlosy87991681]

I have the same problem with Clone Tool and Healing Tool. After you clone it creates a striking line over the image.Beforeafter

[fredericd81291465]

Since last update, same problem on my side too with the selection tool / healing brush  or eraser 😞 

Each time , i will get a strange diagonal line draw accross the top left side of the screen.

*Update* Temporary Solution  in reinstalling Photoshop 2019 and problem solved. 

[thomasg51245912]

Hi,

Can you tell me how to reinstall Photoshop 2019?

Regards

[PECourtejoie]

Hi, I would first try to update to 21.2.1 to see if the issue is not resolved, and if not, here's how to install an older version: https://helpx.adobe.com/be_en/download-install/using/install-previous-version.html

[karenm69795219]

Having the same problem.  So frustrating. 

[Marivel5D90]

i am getting the samething