Color Change To Color Fill Layer in Color Picker Window is Not Taking Effect

Community Beginner ,
Feb 12, 2021 Feb 12, 2021

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sihlouetteglitch.pngHi there, so I'm trying to change the fill color layer to #eff3ff, and I hit okay in the color picker, the window closes, and the change doesn't take effect. I open the color picker again by double-clicking in the Color Fill layer, and it defaults back to #f3f3f3. I never set it to that gray color to begin with, just the pale blue, but it keeps changing it to gray. This is a very odd glitch.

I am creating the color fill after using the select tool to create a new group and masking layer as I was instructed.  

I should note that while I have been using Photoshop for well over a decade, I only use it for basic tasks as I need them to update websites. I've not had a formal course in it, and I look up what I need to do. I must say this is the first glitch I've run into. I had three files I was doing this for. One worked fine and I was able to get the pale blue accent color I wanted, but this one and the other one keep defaulting to the gray. All three files are from Adobe Stock Photo, but the one I was able to change was a copy/paste from an Ai grouping of images, and these two that I can't change were jpegs by the same author. I even tried to copy/paste the original black silhouette into a new file as I did for the one I had success with. I'm not doing anything differently, but it only worked for 1 out of 3. It is so bizarre. Wondering if there's any way to get help for this. Thank you. 

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How to, Problem or error, Windows

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correct answers 1 Correct Answer

Adobe Community Professional , Feb 13, 2021 Feb 13, 2021
That occurs when you are in Grayscale mode. Change to RGB Color

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Adobe Community Professional ,
Feb 13, 2021 Feb 13, 2021

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What are the image’s Color Space (not Color Mode) and Bit Depth? (see Image > Mode > …)

Please set the Status Bar to »Document Profile« and post another meaningful screenshot.

 

What have you done for general trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Community Beginner ,
Feb 16, 2021 Feb 16, 2021

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So, it turns out the issue was that the original photo which I downloaded from Adobe Stock Photo was in Grayscale, and I had no idea, so this is why it wouldn't let me change the color. I had to change the mode to RGB. I never would have known that if I hadn't posted here. 

Thank you so much for your response.

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Adobe Community Professional ,
Feb 13, 2021 Feb 13, 2021

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That occurs when you are in Grayscale mode. Change to RGB Color

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Community Beginner ,
Feb 16, 2021 Feb 16, 2021

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Thank you! That was the problem. I purchased the image from Adobe Stock Photo, so I had no idea it was in Grayscale. Now I'll know to check that in the future!

 

Thank you again!!

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Adobe Community Professional ,
Feb 16, 2021 Feb 16, 2021

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Happy to help. I think we have all made that mistake at one time or another. Good luck.
     --Norman

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