color green display

Explorer ,
May 27, 2021 May 27, 2021

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I have an imac.  All of a sudden I can't use photoshop due to the images uploading as solid green.  I can 'see' a quick flash, so I know the image is there..... no idea what to do.  devastated...

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correct answers 2 Correct Answers

Adobe Community Professional , May 27, 2021 May 27, 2021
Can you try something? Go to Preferences >Technology Previews and check Deactivate Native Canvas. Then close and restart Photoshop. Dave

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Explorer , May 27, 2021 May 27, 2021
thank you Dave!  I did follow your instructions because it seemed faster than uninstalling Ps, especially since I don't know how...  I did have a problem, I needed to force quit out of Ps. Which reminded me that a few days ago Bridge opened unexpectedly and I couldn't even force it to quit. I had to unplug my computer.  I hope these force quit issues don't signal something else?I am able to get back to work....    Thanks again. Felicia

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Phoptoshop forum so that proper help can be offered.

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Explorer ,
May 27, 2021 May 27, 2021

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thank you!!!1

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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Explorer ,
May 27, 2021 May 27, 2021

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Thank you again, Peru, Bob!! 

I will try this..... and let you know..... Felicia

PS. I will teach myself how to do this...  I am so unknowledgeable.

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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Can you try something? Go to Preferences >Technology Previews and check Deactivate Native Canvas. Then close and restart Photoshop.

 

Dave

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Explorer ,
May 27, 2021 May 27, 2021

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thank you Dave! 

 

I did follow your instructions because it seemed faster than uninstalling Ps, especially since I don't know how...  I did have a problem, I needed to force quit out of Ps. Which reminded me that a few days ago Bridge opened unexpectedly and I couldn't even force it to quit. I had to unplug my computer.  I hope these force quit issues don't signal something else?

I am able to get back to work....   

 

Thanks again. Felicia

 

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