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Color Sampler tool not working correctly

Community Beginner ,
Nov 11, 2020

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Trying to select multiple points within a image, the Color Sampler tool doesn't record the locations nor the information.  It will sample the color but doesn't keep those numbers in the Info Panel.  I am running PS 22.0.0 on a Windows 10 machine.  I am trying to select mulitple points on Layer 0.  Once in awhile the tool will select a point, but it is not where I clicked.  It seems to create a selection randomly in the image.

When I attempt to select a second location, I hold down the Alt key and click on the new location.  The tool just changes Selected Point #1 to Selected Point #2 thus giving the sampe reading for both selections. 

NEVERMIND.  Restarted Photoshop and the problem disappeared.  Should of done this to bring with.  Buggy program???

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Problem or error, Windows

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Color Sampler tool not working correctly

Community Beginner ,
Nov 11, 2020

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Trying to select multiple points within a image, the Color Sampler tool doesn't record the locations nor the information.  It will sample the color but doesn't keep those numbers in the Info Panel.  I am running PS 22.0.0 on a Windows 10 machine.  I am trying to select mulitple points on Layer 0.  Once in awhile the tool will select a point, but it is not where I clicked.  It seems to create a selection randomly in the image.

When I attempt to select a second location, I hold down the Alt key and click on the new location.  The tool just changes Selected Point #1 to Selected Point #2 thus giving the sampe reading for both selections. 

NEVERMIND.  Restarted Photoshop and the problem disappeared.  Should of done this to bring with.  Buggy program???

TOPICS
Problem or error, Windows

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34

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Nov 11, 2020 0
LEGEND ,
Nov 11, 2020

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Could you please post a screenshot with the pertinent Panels (Layers, Info, Tools, Options Bar, …) visible? 

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Nov 11, 2020 0
Community Beginner ,
Nov 11, 2020

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Opened a new image and now the Color Sampler tool is not working at all.  Select a point and the Info Panel does not show the any points selected.  I have attached two screen captures that only show that the tool is selected and the tool presets I am using.  As my selections do not show up in the Info Panel, there was no reason to do a screen capture of it.Color Sampler tool selected.PNGColor Sampler tool settings.PNG

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Nov 11, 2020 0
Community Beginner ,
Nov 11, 2020

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NEVERMIND.  Restarted Photoshop and the problem disappeared.  Should of done this to bring with.  Buggy program???

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