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'Color Table' defects at 'SAVE WEB LEGACY'

Participant ,
Jun 25, 2019

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Hi, I'm stuck with a problem at photoshop cc, the time I open 'SAVE WEB LEGACY' > Presets: GIF > COLORS: 256 (when I change it to NUMBER 3) > COLOR TABLE goes blank(Doesn't show me the required 3 colors as directed), what will be the best solution for it? A helping hand will be appreciated

The first image shows the 256 colors with the Colors in COLOR TABLE

color256.png

THE SECOND IMAGE SHOWS "COLORS: 3" but no sign of the 3 colors at the COLOR TABLE

color3.png

Daniel

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'Color Table' defects at 'SAVE WEB LEGACY'

Participant ,
Jun 25, 2019

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Hi, I'm stuck with a problem at photoshop cc, the time I open 'SAVE WEB LEGACY' > Presets: GIF > COLORS: 256 (when I change it to NUMBER 3) > COLOR TABLE goes blank(Doesn't show me the required 3 colors as directed), what will be the best solution for it? A helping hand will be appreciated

The first image shows the 256 colors with the Colors in COLOR TABLE

color256.png

THE SECOND IMAGE SHOWS "COLORS: 3" but no sign of the 3 colors at the COLOR TABLE

color3.png

Daniel

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Jun 25, 2019 0
Adobe Community Professional ,
Jun 25, 2019

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Hi

I can't replicate it - what happens when you change the colour reduction algorithm from Selective to one of the others?

Dave

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Jun 25, 2019 0
Participant ,
Jun 25, 2019

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That's the issue I'm facing now, I was going through a tutorial https://www.youtube.com/watch?v=epPOrHG6SnE&list=PLKuDZOGRFruwJ9U05x9uaHjgWdxOAfRgY&index=57&t=74s...Here he showed how to steal color grading from another image when he changed the amount of the colors (256) to (3) the color table had only 3 colors but when I tried to do it, didn't work? Any suggestions?

Thanks

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Jun 25, 2019 0
Participant ,
Jun 25, 2019

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Have a look...COLORS: 3 ​but on the detail list it's still showing up ​256 colors...Did you notice that?

Cheers,

Dave

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Jun 25, 2019 0
Adobe Community Professional ,
Jun 25, 2019

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I did notice and I can't replicate it. Hence my question.

Dave

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Jun 25, 2019 0
Participant ,
Jun 25, 2019

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It shows a blank ​COLOR TABLE...​as shown in the second image.

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Jun 25, 2019 0
Adobe Community Professional ,
Jun 25, 2019

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I'm not seeing anything unusual. My copy of Photoshop is CC 2019 ver 20.0.5 for the Mac and I tried the image you downloaded.

Is it the same for any image you feed into it or just this one?  It is quite large, like something from a DSLR

Since you are on Creative Cloud, you can also install CC 2018 and see if the problem persists.

If you want to try resetting Save for Web, hold down the Alt key on your keyboard, Cancel will change to Reset. Just click on it.

And if course Photoshop Reset

Just a few things to try. I've been using Ps for 20 years, first I've seen this. So just giving you a few "do no harm" tips.

Reset Prefs CC 2015.png

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Jun 25, 2019 0
Participant ,
Jun 26, 2019

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Still didn't work. I really don' know what's going on...The time I change the 'COLORS: 3' the 'COLOR TABLE' SHOWS NOTHING(NOT A SINGLE COLOR INSIDE THE BOX). Hope, you're getting me.

Thanks

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Jun 26, 2019 0
Adobe Community Professional ,
Jun 26, 2019

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Hi Daniel, Yes I did get your message and your screenshots show the problem.

I've made a couple of suggestions. What have you tried so far?

Also, go to Help > System info in Photoshop and copy/paste the contents into your reply.

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Jun 26, 2019 0
New Here ,
Jan 17, 2020

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Hello Daniel,

 

I am exactly having the same problem. 

Did you find what is the problem you are having ? And any solution?

 

 

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Jan 17, 2020 0
New Here ,
Jan 29, 2020

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I was having a similar issue where color table was not displaying using Save for the Web and attemping to save a transparent black and white PNG.  The following steps worked for me.

Layers > Flatten Image

Image > Mode > Indexed

Export > Save for Web

Color Table is now displayed.

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Jan 29, 2020 1
New Here ,
Apr 12, 2020

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Didn't work for me. What settings did you enter in Indexed? 

 

Anyone else find a solution? 

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Apr 12, 2020 0
New Here ,
Apr 12, 2020

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Try Save for Web and choose PNG-8 as the Optimized File Format

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Apr 12, 2020 0
New Here ,
Jun 21, 2020

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Hi,

I found the solution to get back the color table, hope this will help you if you haven't get it back.

Try to save for web, then "preset= unnamed" > change it as "GIF restrictive", you will get back your color pallet, then you can change the number as you want, you will get those color. 🙂

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Jun 21, 2020 0
Dove09 LATEST
New Here ,
Aug 20, 2020

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Hi! I had the same issue. I just did what Cory below stated about flattening, saving as indexed image and I put the colors as 256 in the index then when I changed it to 3 when saving for web it showed! 

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Aug 20, 2020 0
Adobe Community Professional ,
Jun 21, 2020

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Daniel, why are you making a GIF at more than 4000 x 3000 pixels?

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Jun 21, 2020 0
New Here ,
Aug 20, 2020

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He's not. As he stated it is part of a color conversion in the video he linked. I too am having the same problem. 

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Aug 20, 2020 0