Colorize filter on Photoshop version 22.4.1

New Here ,
Jun 05, 2021 Jun 05, 2021

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Hello,

Adobe Photoshop version 22.4.1 installed.

Neural Filter colorize downloaded but gives error.

Thanks in advance for help.

Jean-Marie Glorieux

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Problem or error

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Adobe Community Professional ,
Jun 05, 2021 Jun 05, 2021

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Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

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New Here ,
Jun 07, 2021 Jun 07, 2021

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Hello Axel,

Before just to inform I use a franch version.
I am using the Photoshop 22.4.1 version , just update in may.

System information :


Windows version :


Graphic card :
NVIDEA GeForce GT730

Error message when i want to colorize a B&W photo :

"A problem occured by execution of the filter (" translated)

And the photo remains B&W
Hopefully you have the requested info by this.

Thanks in advance for your help

Best regards
Jean-Marie Glorieux

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Hello,

Here the missing info:
Operating system : Windows 10 family 2004, build 19041.985 - Windows feature experience Pack 120.2212.2020.0
Processor : AMD Ryzen 5 1600 Six Core 3.20 Ghz
Peripheral ID : 41975ED4-1017-463B-B082-70D14DEE10CD
Product ID : 0326-00822-89806-AAOEM
Processor x64
Graphic Card : GeForce GT730
Thanks and regards

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New Here ,
Jun 13, 2021 Jun 13, 2021

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Hello,

After I sent the requested info, I hope to receive furher help.

Thanks in advance

Best regards

J-M glorieux

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