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Command/Ctrl + Spacebar zoom shortcut not working

New Here ,
Dec 04, 2018

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For years I have used the command/ctrl + spacebar shortcut as a way to drag and zoom but after updating to PS 2019, that shortcut is not working. Does anyone know how to restore this function?

Correct answer by Susan_Brand | Community Beginner

I think it was either the hard reboot or re-install (not clean and just reinstalled CC desktop)

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Command/Ctrl + Spacebar zoom shortcut not working

New Here ,
Dec 04, 2018

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For years I have used the command/ctrl + spacebar shortcut as a way to drag and zoom but after updating to PS 2019, that shortcut is not working. Does anyone know how to restore this function?

Correct answer by Susan_Brand | Community Beginner

I think it was either the hard reboot or re-install (not clean and just reinstalled CC desktop)

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Dec 04, 2018 1
Adobe Employee ,
Dec 04, 2018

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Hi talmom,

Ctrl+spacebar drag, does allow me to zoom in images in Photoshop CC 2019. I am Windows 10. You may try resetting Photoshop preferences back to defaults and let us know if that helps.

To know more about resetting Photoshop preferences, please refer the following link: Preferences in Photoshop

Regards,

Mohit

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Dec 04, 2018 0
Community Beginner ,
Dec 05, 2018

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I too am having this problem on a Mac. Resetting preferences did not work.

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Dec 05, 2018 0
Adobe Community Professional ,
Dec 05, 2018

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Here are some Mac specific answers: Re: Spacebar+Cmd zoom not working

Basically Spotlight or Siri might have hijacked those shortcuts.

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Dec 05, 2018 0
Community Beginner ,
Dec 05, 2018

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Neither is activated on my Mac (actually because of the conflict with Zoom)

Also, that's a super old thread. But I get the pertinence. Only had this problem since updating to CC19

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Dec 05, 2018 0
Adobe Community Professional ,
Dec 05, 2018

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It is old, but Photoshop and Mac usually keeps many functions that make the advice relevant.

Any chance you have Webroot running? Webroot Support

Also you can go into Edit > Keyboard Shortcuts and load the defaults? If you have custom shortcuts, just save the set before doing that.

Last but not least, you can try a Clean Unstall and reinstall that will wipe any stray files that never got removed.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Dec 05, 2018 0
Community Beginner ,
Dec 05, 2018

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Success

i did a hard reboot and re- installed Adobe CCloud.

works now

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Dec 05, 2018 0
Adobe Community Professional ,
Dec 05, 2018

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That's a tough thing to  ask, but I'm glad that did it. Was it the "clean install" or a simple reinstall?

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Dec 05, 2018 0
Community Beginner ,
Dec 05, 2018

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I think it was either the hard reboot or re-install (not clean and just reinstalled CC desktop)

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Dec 05, 2018 0
Adobe Community Professional ,
Dec 05, 2018

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Then I'll mark that correct so others can benefit.

It's odd, but sometimes I think suggesting a restart is insulting the user's intelligence, but a good idea since I don't know if they tried it.

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Dec 05, 2018 0
Community Beginner ,
Dec 05, 2018

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I haven't upgraded to Mojave and there was a security update from Apple. It did a hard restart as part of the update AND I had re-installed the Creative Cloud Desktop - so not sure which one was valid.

For the record, I always reboot, replug etc before asking for help because... you know.
Also for the record I've been a Mac user since 1989 and have owned photoshop since version 2, thus my frustration when there are quick key changes in upgrades. That said, I like the new scaling protocol.

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Dec 05, 2018 0
Adobe Community Professional ,
Dec 05, 2018

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I'm running Mojave/CC on my second Mid 2012 MBP. So far no issues with 10.14.2. The next MacOS, 10.15 will remove support for 32 bit apps.

My primary MBP will run 10.13.6 for the time being.

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Dec 05, 2018 1
Community Beginner ,
Dec 05, 2018

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I'll install Mojave after I deliver a project on Friday. Looking for that gap of forgiveness between jobs.

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Dec 05, 2018 0
Adobe Community Professional ,
Dec 05, 2018

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Ok, but if you use the Liquefy Filter in CC 2019, know some users are seeing the dreaded black spots using this tool under Mojave.

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Dec 05, 2018 0
New Here ,
Jan 16, 2019

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Hey guys,

A quicker way of fixing this issue is to reset the preferences when launching PS.

Do this by:

To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you startPhotoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

This worked for me!

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Jan 16, 2019 0
New Here ,
Sep 20, 2019

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command/ctrl + spacebar shortcut as a way to drag and zoom still not working. Any new fixes? Thanks

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Sep 20, 2019 0
New Here ,
Oct 14, 2019

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I had the same problem but each time I hit Cmd+Space bar, Siri popped up! Basically just turned Siri off and semed to sort it

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Oct 14, 2019 0
Community Beginner ,
Oct 02, 2019

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All recommended fixes are also not working for me either. This is a shame. It makes me hesitant to keep my software up to date. Is anyone having luck rolling back and using an older version? These are tools I use constantly and it's completely messing up my workflow.

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Oct 02, 2019 1
New Here ,
Oct 05, 2019

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Ran into something similar on my MacBook Pro (with a pen tablet). I think it's a conflict between the tablet and Ink settings in MacOS. Try going to Preferences -> Ink, then turn off "Allow me to Ink in any application."

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Oct 05, 2019 0
New Here ,
Oct 14, 2019

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Bit late to the party but just randomly had this issue on my mac in illustrator and photoshop (Oct 2019). Tracked it down to Siri using the same shortcut keys, so basically turned off Siri - useless anyway.

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Oct 14, 2019 0
New Here ,
Jan 02, 2020

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I have been looking for a solution to this for ages and have tried everything and then by mistake today while trying again after every suggestion offered, I accidentally hit option/spacebar rather than command/spacebar and TA DA, it's working using option/spacebar! Hope this helps someone also!

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Jan 02, 2020 0