Copy link to clipboard
Copied
Since upgrading to photoshop 2019 from CS6, my imac is running very slowly when using photoshop. What am I missing?
Copy link to clipboard
Copied
We are missing information about your iMac machine hardware, configuration, and mac OS version. Posting your Photoshop CS6 menu Help>System Info may help. Also have you installed the CS6 updates. CS6 is very unstable without the cs6 fixes.
Copy link to clipboard
Copied
Hi Hughbear,
Sorry that your iMac is running slow after you've upgraded to Photoshop CC 2019 from CS6. That shouldn't be happening. Let's help make this right.
We do not know your computer specification so won't be able to give a specific suggestion. I'd recommend that share the Help>>System info report here so that we can look into it.
Meanwhile, you may also take a look at this article to troubleshoot the issue: Photoshop lags, freezes, or runs slowly
Thanks,
Akash
Copy link to clipboard
Copied
Hi, could you share the technical specifications of your iMac?
Copy link to clipboard
Copied
Please share information regarding your system. As software features grow, so do system requirements. However, this can be as simple as how you have Photoshop configured to allocate memory and scratch disk.