conflict installing photoshop

New Here ,
Apr 08, 2021 Apr 08, 2021

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i have a conflict installing photoshop. They say to close all my other apps, but there are no other apps open. Can someone help me?

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FAQ, Mac

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Adobe Community Professional ,
Apr 08, 2021 Apr 08, 2021

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Which version of Photoshop and OS?

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New Here ,
Apr 08, 2021 Apr 08, 2021

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photoshop version 22.3 and OS 11.2.3

 

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New Here ,
Apr 08, 2021 Apr 08, 2021

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Adobe Community Professional ,
Apr 08, 2021 Apr 08, 2021

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Are you installing it from the Adobe Creative Cloud app?

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New Here ,
Apr 08, 2021 Apr 08, 2021

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yes I am

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Adobe Community Professional ,
Apr 08, 2021 Apr 08, 2021

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Try closing your computer, and reopening it and seeing if that sorts out the issue.

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Adobe Community Professional ,
Apr 08, 2021 Apr 08, 2021

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If Photoshop thinks something is running, you might try rebooting.

 

~ Jane

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Adobe Community Professional ,
Apr 08, 2021 Apr 08, 2021

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27 seconds behind you, Derek!

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