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Continued Photoshop crash - Fallo continuado de Photoshop

New Here ,
Sep 10, 2020 Sep 10, 2020

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Suscrito a  Plan fotográfico (20 GB)

Adobe Photoshop se queda colgado incluso con trabajos pequeños:

Se bloquea y tarda en resolver un simple gesto minutos

Seleccion con resctangulo no lo hace donde indico, se mueve a cualquier sitio

Lupa no responde ...

Mi equipo es potente

 

Subscribed to Photography Plan (20 GB)

Adobe Photoshop hangs even with small jobs:

Crashes and takes minutes to resolve a simple gesture

Rectangle selection does not do it where indicated, it moves anywhere

Magnifying glass does not respond ...

My team is powerful

Procesador Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, 3600 Mhz, 8 procesadores principales, 16 procesadores lógicos

Nombre del SO Microsoft Windows 10 Home

Memoria física instalada (RAM) 32,0 GB

Lo he desinstalado y vuelto a instalar ...

POR FAVOR, UNA ACLARACION, O DONDE PUEDO PONERME EN CONTACTO CON ADOBE

Gracias

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Adobe
Adobe Employee ,
Sep 11, 2020 Sep 11, 2020

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Hi there,

Sorry to hear that you're not able to work in Photoshop. Could you please try updating Photoshop to version 21.2.3 through the Creative Cloud app and let us know if that helps?

If that does not work, then try restoring Photoshop's preferences back to default and see how it goes. Preferences

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

Regards,
Sahil

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