'Could not complete request because of Photoshop Error'

New Here ,
Dec 15, 2020

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Hi!

 

I keep getting the pop-up box: ''Could not complete request because of a Photoshop Error'' everytime I try to copy an artboard or when I try doing anything basically. I also can't export files as PNGs, PDF nor anything. These functions were all available and working properly up until yesterday.

I have tried enabling/disabling the generator, resetting preferences etc. nothing seems to work..

 

Please help, as I work as a graphic designer and my work is highly dependent on me being able to use Photoshop..

 

Thanks in advance

Adobe Community Professional
Correct answer by Ged Traynor | Adobe Community Professional

Hi

What exact version of Photoshop are you using, a lot of people are having issues with version 22.1, if you have version 22.1 installed you can install version 21.2.4 from the Creative Cloud app which seems to be a lot more stable.

2020-12-15 11_43_11-Creative Cloud Desktop.png

2020-12-15 11_43_42-Creative Cloud Desktop.png

 

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Import and export, Problem or error

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'Could not complete request because of Photoshop Error'

New Here ,
Dec 15, 2020

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Hi!

 

I keep getting the pop-up box: ''Could not complete request because of a Photoshop Error'' everytime I try to copy an artboard or when I try doing anything basically. I also can't export files as PNGs, PDF nor anything. These functions were all available and working properly up until yesterday.

I have tried enabling/disabling the generator, resetting preferences etc. nothing seems to work..

 

Please help, as I work as a graphic designer and my work is highly dependent on me being able to use Photoshop..

 

Thanks in advance

Adobe Community Professional
Correct answer by Ged Traynor | Adobe Community Professional

Hi

What exact version of Photoshop are you using, a lot of people are having issues with version 22.1, if you have version 22.1 installed you can install version 21.2.4 from the Creative Cloud app which seems to be a lot more stable.

2020-12-15 11_43_11-Creative Cloud Desktop.png

2020-12-15 11_43_42-Creative Cloud Desktop.png

 

TOPICS
Import and export, Problem or error

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33

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Dec 15, 2020 0
New Here ,
Dec 15, 2020

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^I've also tried uninstalling and reinstalling*

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Adobe Community Professional ,
Dec 15, 2020

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Hi

What exact version of Photoshop are you using, a lot of people are having issues with version 22.1, if you have version 22.1 installed you can install version 21.2.4 from the Creative Cloud app which seems to be a lot more stable.

2020-12-15 11_43_11-Creative Cloud Desktop.png

2020-12-15 11_43_42-Creative Cloud Desktop.png

 

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Dec 15, 2020 2
New Here ,
Dec 15, 2020

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Didn’t even consider this in my panic but it worked - thank you so much!

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