Could not complete your request because of a program error. when opening any image.

[#1]

Yesterday, photoshop was working fine...

Today all I get is "Could not complete your request because of a program error"

I work as a medical photographer and many of the images I take are required by surgeons prior to starting operations on seriously ill patients.

I really need a functioning editing program today.

Macbook Pro 2016, running Big Sur 11.0.1, 2.9 GHz Quad-Core Intel Core i7, Radeon Pro 460 4 GB, 16 GB 2133 MHz LPDDR3

Thanks in advance

Steve

[#2]

Yesterday, photoshop was working fine...

Today all I get is "Could not complete your request because of a program error"

I work as a medical photographer and many of the images I take are required by surgeons prior to starting operations on seriously ill patients.

I really need a functioning editing program today.

Macbook Pro 2016, running Big Sur 11.0.1, 2.9 GHz Quad-Core Intel Core i7, Radeon Pro 460 4 GB, 16 GB 2133 MHz LPDDR3

Thanks in advance

Steve

[#3]

Same problem here (and reported on many other forums).

Sometimes deleting some layers helps.

But the only definate workaround seems to be to revert to a previews version of PS.

In the past Adobe did extensive quality control and testing before rolling out new versions.

Unfortunately nowadays with the Cloud-Version we are all Beta-Testers (where updates can easily rolled out after users find errors).

[#4]

Sadly that doesn't work for us who have tight restrictions on software instalation.

The images I'm trying to view and edit are flat JPGs, just the one layer.

2 serious surgical precedures cancelled because of this (and more tomorrow potentially), no reply from Adobe...terrible service - what has gone wrong with this company?

[#5]

Just FYI, just spoke to an Adobe Rep...

Short version:

1 They know about the problem.

2 They don't know when a bug fix will be rolled out.

[Will be a sloppy fix anyway, without really adressing the slowly growing problem of having to modernize old core components. Old source code is a desaster in software design: Marketing probably things: Better milk customers as long as possible... Maybe it works without a general moderization of code...  Sorry, I'm a bit annoyed by non-minor bugs after EVERY of the last updates... *sigh*]

[#6]

BTW, almost forgot to mention: Often disabling GPU-support solves the issues (for me personally no option, but if you work on flat jps, that shouldn't be a problem?!).