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So I'm not even going to try to figure out what is going wrong here, I have way too much work to do so I am calling in my IT guy to take care of this issue.
I shouldn't have to because I do not see this as my problem. I see it as Photoshop error and we shouldn't be given a list of things to do to fix it.
When your IT guy arrives, show him this Help page on the error message:
Thank you Jane....I have everything ready!