Hi there since this last update, Photoshop 22.4.1, I am now unable to import MP4 files to Photoshop. I get this error message: "Could not complete your request because Photoshop does not recognize this type of file."
Is there a fix or a workaround I can do to work on MP4 files as I was able in previous versions of Photoshop?
Is there a patch coming soon to resolve this problem?
That's not an usual experience with Photoshop as you keep getting an error "could not complete your request because Photoshop does not recognise this type of file" while trying to open an MP4 file. Let us help make this right.