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Could not open because of disk error - Photoshop 2020 on macOS Catalina 10.15.4

New Here ,
Apr 02, 2020

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Hi

From Lightroom Classic:

Both lightroom and photoshop are the latest versions

I have the following issues transferring directly to Photoshop 2020 from lightroom.

When selecting "Edit in Photoshop 2020" I receive an error messge from Photoshop "Could not open "File Name" because of a disk error

Option to transfer to Photoshop from Lightroom "Merge to Panorama, Merge to HDR and Open as layers in Photoshop" are all blanked out

Open as Smart Object also receives the error as above.

 

Scratch Disk is selected (Macintosh HD) and I have over 800GB of free space

Running OS Catalina V 10.15.4

 

Can anyone please help with this?

 

Regards

 

Mark Smith

 

{Thread renamed by moderator}

Hi Mark,

Sorry that you're getting an error message "cannot open because of a disk error" in Photoshop while editing the image from Lightroom Classic

 

Could you please check the steps mentioned in this article https://helpx.adobe.com/lightroom-classic/kb/edit-photoshop-command-missing-photoshop.html and see how it goes?

 

If that does not help, please try going to the System Preferences of the macOS, then Security and Privacy and add Photoshop to Accessibility under the Privacy tab. Also, grant permissions to Photoshop 2020 under the Files and Folders section.

 

Let us know if it helps.
Regards,
Sahil

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Could not open because of disk error - Photoshop 2020 on macOS Catalina 10.15.4

New Here ,
Apr 02, 2020

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Hi

From Lightroom Classic:

Both lightroom and photoshop are the latest versions

I have the following issues transferring directly to Photoshop 2020 from lightroom.

When selecting "Edit in Photoshop 2020" I receive an error messge from Photoshop "Could not open "File Name" because of a disk error

Option to transfer to Photoshop from Lightroom "Merge to Panorama, Merge to HDR and Open as layers in Photoshop" are all blanked out

Open as Smart Object also receives the error as above.

 

Scratch Disk is selected (Macintosh HD) and I have over 800GB of free space

Running OS Catalina V 10.15.4

 

Can anyone please help with this?

 

Regards

 

Mark Smith

 

{Thread renamed by moderator}

Hi Mark,

Sorry that you're getting an error message "cannot open because of a disk error" in Photoshop while editing the image from Lightroom Classic

 

Could you please check the steps mentioned in this article https://helpx.adobe.com/lightroom-classic/kb/edit-photoshop-command-missing-photoshop.html and see how it goes?

 

If that does not help, please try going to the System Preferences of the macOS, then Security and Privacy and add Photoshop to Accessibility under the Privacy tab. Also, grant permissions to Photoshop 2020 under the Files and Folders section.

 

Let us know if it helps.
Regards,
Sahil

Topics

Import and export, Mac, Problem or error

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185

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Adobe Employee ,
Apr 02, 2020

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Hi Mark,

Sorry that you're getting an error message "cannot open because of a disk error" in Photoshop while editing the image from Lightroom Classic

 

Could you please check the steps mentioned in this article https://helpx.adobe.com/lightroom-classic/kb/edit-photoshop-command-missing-photoshop.html and see how it goes?

 

If that does not help, please try going to the System Preferences of the macOS, then Security and Privacy and add Photoshop to Accessibility under the Privacy tab. Also, grant permissions to Photoshop 2020 under the Files and Folders section.

 

Let us know if it helps.
Regards,
Sahil

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New Here ,
Apr 02, 2020

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Hi Sahil

I have carried out the following:

Removed and reinstalled Photoshop

All accesabilty changes as instructed

Removed the .plist file

Opened Photoshop

Results:

i can now use the Edit in Photoshop and open as a smart object

However, the other options are still greyed out.

the .plist files are different to the one I removedScreenshot 2020-04-02 at 16.42.36.png

com.adobe.photoshop.plist does not appear any longer.

 

A step forward at least

 

Regards

 

Mark

 

 

 

 

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New Here ,
Apr 02, 2020

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Hi Sahil

Ignore my last message. All works fine now

 

Many thanks for your help

 

Regards

 

Mark

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