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Could not open jpeg because of an unknown or invalid jpeg marker type is found

Explorer ,
Sep 22, 2020

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I have been editing photos for a booklet I am creating in InDesign. I have taken many photos with my iPhone 11 Pro in HEIC format and have been opening them in Photoshop with no problem. However, when I try to open any of the last batch of photos taken on Friday, I get a message saying 'could not open jpeg because of an unknown or invalid jpeg marker type is found. The photos from previous days are exactly the same format as the ones taken on Friday so I don't understand why there is only a problem with this batch.Screenshot 2020-09-22 at 17.31.39.png

Can someone help me with this please? 

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Mac, Problem or error

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Could not open jpeg because of an unknown or invalid jpeg marker type is found

Explorer ,
Sep 22, 2020

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I have been editing photos for a booklet I am creating in InDesign. I have taken many photos with my iPhone 11 Pro in HEIC format and have been opening them in Photoshop with no problem. However, when I try to open any of the last batch of photos taken on Friday, I get a message saying 'could not open jpeg because of an unknown or invalid jpeg marker type is found. The photos from previous days are exactly the same format as the ones taken on Friday so I don't understand why there is only a problem with this batch.Screenshot 2020-09-22 at 17.31.39.png

Can someone help me with this please? 

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Mac, Problem or error

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86

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Sep 22, 2020 0
Adobe Community Professional ,
Sep 22, 2020

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Do these photos open in Preview?

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Sep 22, 2020 0
Explorer ,
Sep 23, 2020

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Thanks for your answer. Sorry what do you mean by Preview?

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Preview is an application that comes with Macs. You can find it with Spotlight or by looking in the Applications folder.

~ Jane

 

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Sep 23, 2020 0
Explorer ,
Sep 23, 2020

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Thanks. Yes, they do open in preview.

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Sep 23, 2020 0
jane-e LATEST
Adobe Community Professional ,
Sep 23, 2020

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In Preview, try File > Export and choose TIFF or PNG or JPG, then see if you can open the new file in Photoshop.

 

 ~ Jane

 

jane-e_0-1600886472375.png

 

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Sep 23, 2020 0