could not save because write access was not granted (Mac OS)

Community Beginner ,
Oct 01, 2010

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I keep getting the above error when working off of my xserve in photoshop. It is new in CS5 which we have recently upgraded to. Several people at my office are getting it. Sometimes it displays a random name with afp in front of it (I assume it is the temp name when photoshop is swapping out the new file for the old file.) It only seems to happen with psd and psb files. I have write access to the volume in question and it doesn't matter if I am the only one accessing the folder or not. I can save as and it seems to work; but it does delete the file.

Very frustrating. Anybody have any ideas? My IT guys are struggling with it, and one of them used to work on the Flash team as well as at Apple.

Hi everyone,

The recent Mac OS X 10.8.4 released yesterday has specifically named the following fix:

  • Resolves an issue saving files to an Xsan volume from certain applications

referenced from this Apple KB article. http://support.apple.com/kb/HT5730

If you are still experiencing this issue, please update to 10.8.4 and then re-test in your environment. Please let us know if you are still experiencing issues.

The KB article also mentions this fix:

  • A fix for an issue that may prevent changes to files made over NFS from displaying
  • A fix for an issue that may prevent documents from being saved to a server using SMB

In general this OS update has a number of network save fixes in it that we recommend users try out.

Thanks,

Jeff

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Community Beginner ,
Nov 07, 2019

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I see this thread was started in 2010. Its now 2019 and we are still getting this issue at work. So if I'm reading this correctly, the issue is not with photoshop but with the server plaform the file saving is happening on? Our IT crew hasnt fixed this yet, and i think swapping to a different server is a pretty huge effort. Has there been any fixes revealed that i can do on the user end to deal with this? Im getting the error just about every time i open a PSD file. Thanks.

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New Here ,
Nov 13, 2019

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Happens all the time to me. I just have to copy PSDs to my desktop, work on them, export/save whatever (to my desktop) and then copy everything back to the server. It's the only way to work for me unfortunately. So lame.

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ABarrett LATEST
New Here ,
Jul 02, 2020

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It's July 2020 and we are still having this problem. Why is this still happening?

 

Photoshop CS5 12.0 x64 will not write to the external drive and posts the "write access was not granted" error message.

 

I believe this is a problem with Photoshop. Permissions for the drive are set correctly. ALL the other applications (about 30 of them) will write to the drive without problems. Photoshop is the only app that refuses to write the file. We've wasted countless staff-hours writing to a temp file and then copying over to the proper drive.

 

We are using Mojave 10.14.6 on 12-core duo machines.

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