Could not save error photoshop 2021

New Here ,
Dec 12, 2020 Dec 12, 2020

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when I go to save my file I get this error message. Kraken Naginati is the file name

I gve photoshop 2021 full disc access. updated to Big Sur 11.0.1

I have no problem saving my work yesterday. everything was running smoothly, this morning it will not work. any help will be gretalty appreciated

Screen Shot 2020-12-12 at 10.35.19 AM.png

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Community Beginner ,
Dec 14, 2020 Dec 14, 2020

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I get the same message too. Hoping to get this resolved soon.

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Explorer ,
Dec 14, 2020 Dec 14, 2020

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Here's what works for me: disable all but the background layer, save, quit, relaunch. It's not great, but it'll keep you from having to redo your work.

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Community Beginner ,
Dec 14, 2020 Dec 14, 2020

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Thanks, I'll try that. 

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New Here ,
Dec 14, 2020 Dec 14, 2020

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This worked for me, but is super annoying!

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Community Beginner ,
Dec 14, 2020 Dec 14, 2020

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Yes, it worked! But I agree, very annoying. Hopefully it will be resolved in an update soon

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New Here ,
Dec 14, 2020 Dec 14, 2020

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Thank you so much! This really helped ❤️ I was getting no where with Adobe's technical support lol

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Community Beginner ,
Dec 15, 2020 Dec 15, 2020

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I don't have a background layer! Can only save the PSD when I disable all layers. But saving as jpeg, png for client is totally impossible. Save for Web gives me a blank image.

 

Thanks again Adobe for letting me work in peace.

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New Here ,
Jan 06, 2021 Jan 06, 2021

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worked! I don't know how you discovered it but it works. thanks!

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New Here ,
Dec 14, 2020 Dec 14, 2020

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Photoshop CC sucks big time. Affinity crushes it on iPad and Cs6 extended is better than this garbage

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New Here ,
Dec 14, 2020 Dec 14, 2020

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Just tell me how to cancel my subscription and uninstall the CC on my computer

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New Here ,
Dec 14, 2020 Dec 14, 2020

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Not even possible to get through to anyone.. Long wait time 10 min. To be put on hold in line... hahahaha 

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New Here ,
Dec 14, 2020 Dec 14, 2020

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Adobe is what happens when you invest in big advertising while letting the product be garbage

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Community Beginner ,
Dec 15, 2020 Dec 15, 2020

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I demanded a partial refund for all the hours spent not working and trying their lazy ass workaround solutions instead. Everyone experiencing these issues often should do this! Paying for product top dollar and then this.. nah

 

Does Affinity have a good alternative for smart object? Then ima switch 🙂

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New Here ,
May 23, 2021 May 23, 2021

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LATEST

did you get a refund? and if you did, how?

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New Here ,
Dec 14, 2020 Dec 14, 2020

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Same here! Have some time-critical job to do! 

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Community Beginner ,
Dec 14, 2020 Dec 14, 2020

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Same problem, can't do any work in ps now.

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Community Beginner ,
Dec 14, 2020 Dec 14, 2020

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Same here, I read the advise to disable all but the background layer too late - so the work I did since the previous save was lost. I really hope that this will be fixed soon.

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Community Beginner ,
Dec 15, 2020 Dec 15, 2020

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I actually noticed that it always seem to happen when I drag a layer over from another file into the file I want to save. When I then turn the layer's visibility off, saving works again. When I turn it on, it doesn't. This is so messed up. Can anyone figure out the reason for this problem? The workaround helps but is not really ideal, I'd really like to fix the problem and not adapt to it and live with it.
I also noticed other weird things since the last update: when I open one specific file which worked just fine before the update, it 'opens' but instead of showing the content of the file I only see the start screen from which you load your files when you opened photoshop, within the frame. Clicking on the layers doesn't do anything. It's like there is no content. However, when I drag and drop layers from that file into another file, those layers are visible and work prefectly fine. Some layers however - a gradient adjustment for example - doesn't show. I am actually really terrified to start working every day because I fear the loss of some important file or content - and it's not a solution to save dozens of copies all the time. Never in more than 15 years of working with photoshop did anything like this every happen. 😕

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Community Beginner ,
Dec 15, 2020 Dec 15, 2020

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Got this too. Another one of many embarassing errors from Adobe, and their even more embarassing solutions to not solve it but work around it. Because why fix when money.

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New Here ,
Dec 15, 2020 Dec 15, 2020

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I have the same problem. Always getting ' file could not be saved, due to program error'.

Please, Adobe, do something about it. Thank you!

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New Here ,
Dec 18, 2020 Dec 18, 2020

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I can't get my work done because of this error and have lost lots of work. Is there any way to roll back to a version of PS before 2021 that isn't garbage?

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Community Beginner ,
Jan 04, 2021 Jan 04, 2021

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same problem

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Community Beginner ,
Jan 04, 2021 Jan 04, 2021

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Well, after having to deal with this problem repeatedly with almost every file and on top of that also encountering other weird issues I deinstalled the latest version and installed the old 2020 version. This is not really what I'm paying for but it's better than not being able to work at all...

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Community Beginner ,
Jan 04, 2021 Jan 04, 2021

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I've given Adobe full disk access, and reset the settings.  It worked for a while but just now I tired to convert a layer to a smart object and the program error came back, and now will not let me save ...

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